About us:
Purple has over 30 years of experience in supporting organisations across public and private sectors to become more accessible and disability inclusive. We provide a range of support for disabled people including support planning, payment and payroll services and independent advice.
Your Role:
To drive the delivery of Purple’s Purchase Ledger Service, providing high quality day-to-day co-ordination of the purchasing ledger function. Ensure that excellent, proactive and high-quality customer services is being provided at all times via a range of communication methods showing empathy and understanding for the specific needs of the customer.
Supporting the wider Finance team functions to enhance efficiency and flexibility.
This is a hybrid working role based at our Chelmsford office and working from home once trained. Full time hours are 37 hours per week.
Your Responsibilities:
1. Proactively support the Finance Manager and Supervisor with the day-to-day operational responsibility with oversight and smooth running of the DPSS Purchase Ledger function.
2. Oversight of all contract areas to ensure deadlines are met and queries are responded to as well as coordinating the team to ensure workload is designated and tasks completed.
3. Support with entering and processing invoices onto the accounting system in an accurate and timely manner if necessary.
4. Setting up new supplier accounts and maintaining the existing ledger to ensure all data is up to date.
5. Escalate/communicate any identified discrepancies and ensure outcomes are recorded accurately on the accountancy system.
6. Provide a first line response to identified invoice queries, liaising with providers as required and escalating to appropriate colleagues accordingly.
7. To produce relevant documentation for the effective running of the service including operational plans, process mapping, guides and protocols.
8. To provide support to the Finance Manager for the strategic growth of the service, including proactive contribution to tender submissions for new contracts.
9. To seek out opportunities to maximise income through the development of new services or the improvement of existing services.
10. To support the Finance Manager and/or work with Payments/EAG leaders with the continuous improvement of Purple’s customer services.
11. To collate, analyse and produce metrics and reports in line with contract obligations and Purple’s requirements, such as KPIs and customer satisfaction monitoring.
12. To contribute content as required to the ongoing promotional and marketing materials related to the service.
13. To represent Purple at external events to promote and inform audiences about the invoicing service, as well as the broader work of Purple.
14. To provide back-up to other Finance staff during absence where necessary.
15. To ensure all invoice payments or ‘ad hoc’ one-off payments are processed as required.
Other Duties:
1. To maintain accurate and up to date records of all held invoices reviewed on a regular basis.
2. Where discrepancies in held invoices exist to take lead responsibility for identifying the source of the problem and put in place actions to rectify in line with Purple’s protocols, liaising with internal and external stakeholders accordingly.
3. To undertake regular reconciliation of supplier accounts providing a clear sense of actions where issues are identified, liaising with internal and external stakeholders accordingly.
4. This list is not exhaustive and from time to time you may be required to undertake additional duties.
Your Skills, Experience and Competences:
Essential:
1. Eligibility to work in the UK and commute to the Chelmsford office.
2. Experience of day-to-day coordination of a project or ongoing responsibility.
3. Knowledge and understanding of Health and Social Care Systems.
4. Confident in the use of Sage 50 accounts program.
5. Confident in the use of Microsoft Excel utilising V-Lookups and pivot tables.
6. Knowledge of purchase ledger processes, and accounting practices.
7. Ability to work under pressure in a high-volume environment.
8. Excellent oral and written communication skills with the ability to communicate with a wide range of audiences in a variety of different ways.
9. To be able to self-motivate and use initiative as well as working effectively as part of a team.
10. An eye for process, and ability to identify ways to improve efficiency and effectiveness.
11. High overall standard of report writing, numeracy and computer literacy, including, word processing, spreadsheet and database skills.
12. Have excellent organisational skills and ability to manage competing priorities.
Desirable:
1. AAT or bookkeeping qualification or a commitment to undertaking the training.
2. Knowledge and understanding of direct payments and/or personal health budgets.
Our values underpin everything we do and are the guiding beliefs and principles of Purple - we are:
1. Authentic – lived experience is our most valuable raw material.
2. Accessible – from corporates to microenterprises, disability organisations to individual disabled people. We support all.
3. The experts – humble but knowledgeable in finding solutions.
4. Creative – global to local. We develop and deliver innovative approaches to the issues of today.
Purple is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people, and expects all employees, contractors and volunteers to share this commitment. All post holders will be subject to appropriate pre-employment vetting procedures and, where eligible, a satisfactory Disclosure and Barring Service check.
If you require additional support at interview, please let us know.
To apply for this role, please submit your CV along with a covering letter outlining your suitability for this role.
Job Types: Full-time, Permanent
Pay: £27,000.00 per year
Schedule:
1. Monday to Friday
Application question(s):
1. Are you AAT Qualified?
Experience:
1. Purchase Ledger: 1 year (required).
2. Customer service: 1 year (required).
Work Location: Hybrid remote in Chelmsford, CM1 1QT.
Application deadline: 17/01/2025.
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