STG Aerospace is trusted by the Aerospace industry for emergency exit marking and cabin lighting solutions. Established in 1995, we have a strong heritage in the design, manufacture and certification of system solutions. Our lighting solutions are line-fit for most aircraft manufacturers (including Airbus, Boeing & Embraer) and are operating on over 10,000 aircraft with some 300 airlines worldwide.
As a specialist aerospace manufacturer, we push the limits of design and problem solving, through international collaboration, trusted technical experience and a shared sense of purpose.
Role summary
* Understands the Process and Product Quality requirements, Customer expectations and how to embed within the Quality Management System (QMS).
* Supports the business by ensuring that the processes are suitable, being maintained and advising where deficiencies are found.
* Guide individuals or teams in the appropriate Quality requirements, to improve compliance and process management of the Quality Management System.
* Team working is an essential part of this role.
Main Duties and Responsibilities
* Supporting the implementation and maintenance of the customer & Internal requirements, procedures, processes and support the training of staff at all levels.
* Escalate to management issues that affect Airworthiness and Quality.
* Management of Quality expectations, (both internal & external) providing Standards, clarity of requirements, investigation, reporting to interested parties, to resolve and prevent Quality related issues.
* Read and understand drawings, geometrical tolerancing, identifying key characteristics and ensuring the process has captured these, supporting New Product Introduction and Production.
* Managing Internet portals for Customers, such as Boeing & Embraer. Audit bodies such as LRQA / OASIS.
* Providing Sales Order Acknowledgement support, verification of Quality requirements.
* Audit STGs internal systems, and Suppliers; identifying issues and supporting the resolution of non-conformances within the given time frame.
* Capable of providing capability study results. Using statistical Techniques, and STGs Measurement equipment and feeding back to Supplier or Engineer of the relevant results.
* Manage the Calibration System, and co-ordinate all equipment in use is calibrated with required certification i.e. UKAS.
* Monitor and support the team in Continuous improvement to support the business KPI performance.
* Identify root cause and analysis for Quality issues, using statistical techniques and tools.
* Set internal guidelines and standards for performance levels, inspection requirements.
* Support annual Training of staff for compulsory courses.
* Maintenance of Registers and logs, and accuracy.
* Generation and Completion of AS9102 FAIRs, UK CAA Form 1s.
* Work with internal teams to increase customer satisfaction by improving the quality of the products.
* Support Production requirements for Luminosity, Flam and Light Transmission Testing.
* Deputise for Senior Quality Engineer when required.
Key Experience/skills
* Thoroughness: To Ensure work is completed to the highest standard and to Zero defects.
* Flexibility: To meet a changing workload demand, including changing work patterns and times and the ability to support Customers and Suppliers as required.
* Team Working: Able to support other team members in achieving the department’s goals and maintaining a positive supporting work environment.
* Qualified in Quality Discipline e.g. minimum C&G 743 Quality Assurance, or IAQA level 4 /ONC / HNC Engineering discipline. Or Quality Management Degree or equivalent.
* Use of Microsoft packages.
* Knowledge of ISO9001 preferred AS9100 or similar regulatory accreditation requirements.
* Knowledge of ISO14001 Environmental standard.
* Knowledge of Part 21G 2540 and Part 21J.
* Attention to detail, allowing swift and accurate decision making.
* Data analysis and ability to translate data into easy format for team members.
* General Mechanical & Electrical NPI knowledge.
* Interpersonal and communication skills.
* Writing & Presentation skills. Use of Mathematics to analyse and present facts.
Underpinning Core Values
* Integrity: Take care of our employees & customers.
* Teamwork: Work together towards a common goal.
* Excellence: Drive to be the best in all that we do.
* Expertise: Leverage our breadth of technical capability.
We are passionately committed to being a truly inclusive and diverse company; it is at the heart of our core values. We continue to enhance our culture of inclusion and diversity across all our roles and actively encourage applications from all backgrounds and communities.
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