Job Purpose
As our People Administrator Apprentice, you will provide an excellent support function to internal colleagues whilst completing your Level 3 Business Administrator apprenticeship. You will be responsible for a range of general administrative tasks, including but not limited to maintaining records, issuing documentation and maintaining a high standard of data and process checks.
Key Responsibilities
Key responsibilities include but are not limited to:
1. General administration duties
2. Respond to correspondence, telephone calls and e-mails
3. Answer and direct any queries, providing accurate information to ensure excellent customer service is being delivered
4. Maintain and update systems, records, files and reports to ensure data accuracy and accessibility
5. Prepare and book meeting rooms
6. Address employee enquiries and provide general support in line with any set SLA's
7. Generate reports and provide data and metrics as required
8. Prepare/issue documentation
9. Support with notetaking in formal meetings
10. Collate data and support with preparing monthly reports
11. Maintain confidentiality and handle sensitive employee information with discretion
12. Ensure compliance with all company policies and procedures
13. Any other ad-hoc duties deemed appropriate and suitable for this role
What Apprenticeship Training will you Receive?
The successful applicant will complete and obtain a Level 3 Business Administration Qualification through Learning Curve Group.
You will be taught through:
1. 4-6 Weekly 1-2-1 Sessions with your tutor
2. 6 weekly hours of Off The Job Training
3. The course is a 14 month long programme
Working hours
Monday to Friday between 8am - 5pm
Requirements
Desirable Qualifications/Experience
1. GCSE Maths and English - grade 4 (C equivalent) or above
2. Previous experience in an administrative or customer-focused role
3. Proficient in using Microsoft office (including Excel and PowerPoint)
4. Enthusiastic and willingness to learn and work
5. Demonstrate commitment to own self-development
6. Ability to work in a fast-paced environment and adapt to changing priorities
7. Self-motivated with the ability to work independently and as part of a team
8. Excellent organisational and time management skills
9. Thorough attention to detail and ability to handle sensitive and confidential information
10. Strong interpersonal and communication skills (written and verbal)
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