Coordinator
Hybrid Role
Location: Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary: £25,000 + 5% Bonus Opportunity (Realistic Earnings: £26,250)
Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM)
Why Join Us? Fantastic Perks & Benefits
* Hybrid working – 2 days remote after probation
* 6% pension contribution
* Employee car scheme – Drive a fully insured new car for just £200/month
* Gym memberships & well-being hours
* 25-30 days holiday (based on service)
* Enhanced maternity, paternity & premature baby leave
* Learning & development opportunities
* Plus many more amazing benefits
About the Role
We are looking for an experienced Coordinator to join our dynamic team. As a Coordinator, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.
What You’ll Be Doing
* Acting as the main point of contact for assigned accounts, ensuring excellent client management
* Assisting customers with enquiries via email & phone
* Managing business customer relationships and strengthening key accounts
* Handling enquiries from start to finish and providing tailored solutions
* Resolving complaints where required and ensuring a positive outcome
* Liaising with third parties & internal teams to support client needs
* Completing high volumes of administrative tasks related to account coordination
What We’re Looking For
* Previous experience in a Coordinator role or telephone-based customer service/call centre experience
* Ability to manage multiple client accounts and meet deadlines
* Strong communication, negotiation, and relationship management skills
* Excellent multitasking and organisational abilities
* Strong administrative skills with attention to detail
* Proficiency in Microsoft Office (Excel & Outlook)
If you're a proactive and results-driven Coordinator looking to take the next step in your career, we want to hear from you!
To apply, please submit your CV or contact Fran Curtis for more details.
#J-18808-Ljbffr