Customer Service Host - Stockton-on-Tees, Stockton-on-Tees
Client:
ATG Entertainment
Location:
Stockton-on-Tees, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
f9921c545c49
Job Views:
5
Posted:
16.02.2025
Expiry Date:
02.04.2025
Job Description:
Customer Service Host
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
Our Customer Service Hosts support show night operations by providing an enhanced level of customer service and resolving ticketing issues if they arise. Reporting to the Ticketing and Sales Manager, this role is key to solving ad-hoc ticketing problems and ensuring our customers receive an individual tailored service. The ideal candidate will have a collaborative approach to their work, ensuring smooth communication with customers and other departments to allow appropriate and efficient resolutions to be achieved.
This is an exciting new customer-facing role which will help establish the venue in the local area and as a leader in live music and comedy shows.
Interested? Please click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
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