Job Details: Pay: Competitive Salary Working Schedule: Monday to Friday, varied working hours (1 Weekend a Month and 7-day rota On-Call period per month) Licence/Certification: Driving Licence and access to own car (Essential) Work Location: Preston and surrounding areas Job Summary: Accept, allocate and process new referrals for care and support promptly. Process changes to client's care and support plans. Make sure there is sufficient cover to deliver care and support on time. Monitor the allocation of carers to maximise efficiency whilst supporting them with the use of our IT systems. Work with the office team to maintain up-to-date electronic and handwritten records. Work with the Care Team and other health and social care professionals to deliver high-quality home care services and to make improvements where necessary. To monitor the work standards of care staff by undertaking spot checks, supervisions and observations. Carry out client reviews on-site and by phone. Ensure all paperwork in the clients’ files has been completed and client information recorded in line with company policies and procedures. To report to the manager on any aspect of the client’s care, which in the view of the Care Supervisor warrants investigation or urgent action. To assist within the office when required and cover holidays and sickness. To cover On-call duties, which are shared within the office team. Examples of the client’s needs you will be supporting as a Field Care Supervisor: Assisting clients with personal care (Washing, toileting, dressing etc.) Performing light housekeeping tasks. Observing, monitoring and record keeping. Essential Candidate Criteria: Right to work in the UK (No sponsorship provided) Strong communication & interpersonal skills Patience, compassion & a positive attitude A responsible, dedicated & flexible approach to your work Benefits include: Competitive rates of pay Refer a Friend Bonus Company pension Employee discount scheme Health & wellbeing programme At Blackstone Care, we offer our Field Care Supervisors the following: Competitive Salary Refer a Friend Bonus Excellent Training for Care Certificate & ongoing professional development We are looking for a Field Care Supervisor to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on-call to meet the needs of the business (Essential) Understanding of CQC standards and CQC regulations (Essential) Full Driving Licence and access to a vehicle (Essential) Experience as Care Field Supervisor or 2 years working within Health & Social Care (Essential) NVQ/ QCF Level 3 Health & Social Care or higher (Required) No Sponsorship offered currently For further information on this role, please contact Blackstone Care. Terms and Conditions apply