Job Description
We’re recruiting for Medical Claims Assessors to join us in our Group Protection department. Working on either a hybrid basis in our Hove office or completely Homebased, With a salary of up to £42,000 depending on experience. What you'll be doing:
1. You’ll provide pro-active and comprehensive claims assessment and management services for a defined account portfolio, and checking liability with your authority level
2. Assessing and triaging Group Protection claims, deciding what medical evidence to obtain in line with L&G’s philosophies
3. Providing a comprehensive assessment of Group Protection claims and determining liability, while meeting the expectations of our clients and stakeholders
4. Cultivating effective relationships with IFA’s and Policyholders (employers), to maximise the effectiveness of our benefit management processes, including the provision of support for the portfolio management of defined schemes
5. Assisting in the provision of Management Data on portfolio accounts which analyses performance and identifies key trends
6. Training, mentoring, and developing other members of the claims team
7. Developing processes that deliver compliant and consistent levels of service, such that our customer and client expectations are met
QualificationsWho we're looking for:
8. In depth knowledge of Group Protection or Income Protection products
9. Understanding of medical conditions and the effect these can have on someones ability to work
10. Strong written and verbal communication skills; analytical and risk management skills; ability to be creative and strategic thinking
11. Proficiency in Microsoft office suite and IT savvy
12. Strong claims medical assessment skills
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
13. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
14. Generous pension contribution
15. Life assurance
16. Private medical insurance (permanent employees only)
17. At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
18. Competitive family leave
19. Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice
20. There are the many discounts we offer – both for our own products and at a range of high street stores and online
21. In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
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