Here in Technology our mission is simple – deliver and maintain secure and stable IT services, maximising value to our business.
We are looking for a Senior IT Software Engineer who will be responsible for the stabilisation, integration and continued maintenance of the Salesforce application into our business. As an expert in the field, you will be involved in designing, creating, and managing software throughout its lifecycle, as well as overseeing progress of all work streams where it is used.
As a technical expert, you’ll analyse user needs and requirements, making design recommendations, and coding or configuring solutions to achieve our ongoing business objectives. There will be close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose.
Key Accountabilities:
1. Provide customer service support by troubleshooting application issues and documenting root causes, keeping stakeholders updated.
2. Ensure standard requests are completed for the business within SLA and small application changes are delivered in line with priorities, keeping business stakeholders updated.
3. Work with architects and other colleagues to ensure software upgrades are completed as required to keep applications supported and patched.
4. Collaborate with architects, engineers and developers to design solutions that meet business requirements, including the E2E solution development lifecycle (SDLC).
What You’ll Bring to the Role:
We’ll be looking for you to have proven experience working with Salesforce as a Senior Software Developer, Software Engineer, or similar role, ideally in an ITIL environment. Due to the varied nature of the stakeholders you’ll be working with, having the ability to influence and negotiate will be beneficial along with knowledge of working in a customer-focused organisation.
We want you to have a troubleshooting mindset and resourcefulness which will help you grow in the role. You should be a great problem solver with a drive to deliver on solutions, as well as a continuous improvement and analytical nature, which will help you identify application enhancements and improve business performance through analysis of incidents and problems.
Your attitude and drive to do a great job is as important as any experience you have.
What’s in it for You:
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. Here are just some of our favourite perks:
* 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (of up to £2,250 per annum based on company performance)
* Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our ‘Academy’
* Electric vehicle scheme and retail offers
* Family friendly policies (including, a year off fully paid maternity and adoption leave)
* Two volunteering days per year
What’s Next?
We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.
And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
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