Company Description
As a Credit Controller (5-6 months FTC) based in our office in Abbot House, Bury St Edmunds on a hybrid working, fixed term contract basis your role will be dealing with incoming calls and emails, releasing orders for delivery, daily contact with customers and field-based personnel, and collection of payment to enable orders to be released.
Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job Description
Location: Bury St Edmunds
Fixed term contract position for 5-6 months
Your role as a Credit Controller...
* Controlling your own ledger and ensuring overdue debt is escalated quickly to avoid unnecessary risk and potential write-offs.
* Collection of payments.
* Releasing orders within scheduled timeframes and to deadline.
* Dealing with disputed invoices as well as liaising with the legal team on irrecoverable debt.
* Day-to-day administration support e.g. copy invoices, statements, customer accounts etc.
* Dealing with telephone and email queries quickly and efficiently.
* Building excellent relationships with customers as well as peers in other departments.
* Use of online platforms such as Procure Wizard.
* Putting together weekly excel reports to send to the Sales Development Managers on overdue debts.
* Supporting colleagues to help cover tasks periodically.
What you'll bring...
* Good credit management experience.
* Ability to work well under pressure & in a changing environment.
* Able to meet deadlines and performance targets.
* Excellent attention to detail.
* Excellent communication and customer service skills.
* A strong team player with excellent planning and organisation skills.
* Proactive and methodical.
* Good excel skills and familiar with Windows.
#J-18808-Ljbffr