Team Manager
Location – Colwyn Bay
Salary - £30,326
Hours - 40 hours per week
Job type - Full Time Temp – Mat cover
At Nacro we see your future, whatever your past.
Are you looking for a role where you can make a difference to someone’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best outcomes for our clients? Are you passionate about empowering people with a range of needs? If so, we would love to hear from you.
The role which will oversee Nacro's delivery of our services across the county of Conwy offering a mixture of floating support and supported housing. The purpose of the schemes is to prevent homelessness and support people to have the capability, independence, skills and confidence to access and/or maintain a stable and suitable home
You will represent Nacro in this service area and work with the area manager to grow and develop the service.
Key Responsibilities.
Lead, manage, develop, and motivate staff, including undertaking support and supervision and performance appraisals, to ensure their ability to perform roles and that they engage in their own personal development.
Plan and direct the activities of the team to ensure the delivery of a high-quality support and housing management service, which meets the contractual and organisational objectives, targets, standards, and outcomes.
Oversee accommodation offers and placements. Ensuring that people accepted meet the service criteria and are issued with the correct tenure.
Ensure that initial and on-going assessments of service users take place and support plans are devised and implemented to achieve satisfactory outcomes.
Ensure all activities and engagement with service users are recorded, risk assessed, and appropriate action taken including arrangements for personal safety in line with Nacro guidelines.
Experience Required.
· Managing people, and intensive housing management and support services.
· Working with people with multiple and complex needs
· Understanding of the current operating environment within the housing sector.
· Understanding of compliance and quality frameworks for housing related support and intensive housing management services.
· Knowledge and understanding of effective risk management and accommodation planning processes for people with a range of needs.
The post holder will be required to work on an on-call rota covering one week in 5 of average.
The on call allowance is: £15.42 weekdays and £30.84 Weekends and Bank holidays
An Enhanced DBS will be required for this role.
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