Main area: Child and Adolescent Mental Health Services - Administration
Grade: Band 5
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 267-OC6627787
Employer: Oxford Health NHS Foundation Trust
Employer type: NHS
Site: South Oxon CAMHS, The Clockhouse
Town: Abingdon
Salary: £29,970 - £36,483 per annum/pro-rata
Salary period: Yearly
Closing: 08/10/2024 23:59
Band 5
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC).
We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people.
We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Job overview
In this role no two days are the same. If you enjoy variety and a challenge, this is the perfect role for you.
We're a friendly and approachable team, who are incredibly supportive; we know how important it is to have a good team around you to succeed and be happy at work.
As Office Manager, you'll be based within South Oxon CAMHS, which contains Getting Help and Getting More Help.
In this role, you'll be responsible for the provision of effective administrative support to the teams ensuring the service is well organised and efficiently run.
We'll need you to support the Team Manager in the continuing development of the service and administration processes.
Main duties of the job
In this role, you will be responsible for:
* The day-to-day management of the admin team, the organisation of effective clinical management systems, client- and family-centred practices, health and safety procedures and administrative processes.
* The management of all administrative staff, including managing rotas, monitoring sickness and absence, annual leave, and study leave.
* Ensuring that staff mandatory training is up to date and regular appraisals are completed with staff to identify any other training requirements.
* Organising appropriate induction of new staff and managing disciplinary issues in accordance with Trust policies.
* Developing systems to ensure all building works and equipment maintenance is carried out, including making sure that any necessary works are requested through GFM/Estates and undertaken accordingly.
* Oversight of data and performance, improving service development needs. You will often be involved in ongoing projects and QI.
Person specification
Qualifications
* Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Experience/Skills
* Proven experience of working in an office environment.
* Experience of using Office computer programs including Excel, Word, MS Teams and Outlook.
* Ability to produce good quality correspondence and reports.
* Organisational skills/managing diary systems and tracking information.
* Experience of working in a management/supervisory role.
Other Skills
* Ability to work to deadlines and prioritize a heavy workload, always ensuring attention to detail.
* Ability to liaise with all professionals and levels in a confident and effective manner.
* Able to communicate with staff across all levels of the organisation.
* Able to work as part of a team.
* Ability to cope effectively under pressure.
* Able to work effectively within a team environment.
* Able to work in a busy but supportive environment.
All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
Employees are expected to undertake mandatory and statutory training related to their role.
Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
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