A hybrid opportunity has arisen for a Customer Service Representative to join a well-known automotive company based in Bracknell on a 6 month rolling contract with possibility of going permanent.
This is a great opportunity to join a well-established and very supportive company.
This role features hybrid working and flexible hours.
Responsibilities:
1. Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
2. Making changes to customers' finance agreements.
3. Allocating manual payments to customers' agreements accurately.
4. Checking finance documentation efficiently.
Requirements:
1. Previous experience working in a customer service environment.
2. Knowledge of FCA and Consumer Duty guidelines.
3. B2C experience.
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