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Commercial Support Administrator
Job Description
Are you an all-round administrator, who is customer focused and has had exposure to all types of administration including general finance? If so, this role may be for you.
Working with our client within the housing sector, you will enjoy communicating with external customers and internal teams to coordinate services and ensure payments are made on time.
You must be very confident in the use of MS Office and Excel to be successful in the role.
This is a temporary assignment at this time, and candidates must commit to 12 weeks in the assignment.
Duties will include…
* Responsible for facilitating the approval of invoices and full closure of work orders, ensuring timely payments to external suppliers, sub-contractors, and internal customers.
* Working with relevant contractors, including trade operatives, to resolve internal and external customer queries related to completed works orders.
* Proactively monitor ‘open’ works orders and chase contractors for invoices, varying and completing works orders as appropriate.
* Resolve day-to-day customer queries related to contractor works and attend meetings as required to provide additional information regarding the administration of contracts.
* Routinely monitor invoices awaiting payment to ensure these are progressed by those responsible for the programme of works to meet payment obligations.
* Ensure payments, invoices, and purchase orders are effectively dealt with, resolving discrepancies and reconciling contractor statements.
* Liaise with trade colleagues to raise purchase orders for materials and support with approval of contractor purchase orders.
* Interrogate spend to ensure compliance with procurement, reporting any anomalies to management.
* Liaise with suppliers regarding material queries and customer chases.
Knowledge, skills and abilities required…
* Confidence in using data entry, storage software systems, and DMS for document storage or similar data software programmes.
* A team player who can work under pressure and prioritise workloads to deliver an efficient service, promoting teamwork and sharing ideas.
* Ability to communicate with a wide range of individuals including customers, contractors, suppliers, and colleagues at all levels.
* A good working knowledge of Microsoft Office packages including Outlook, Word, and Excel.
* An administrative background with the ability to manage conflicting priorities with a high level of accuracy.
Working hours
* 37 hours per week, office hours Monday to Friday
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