Service Care Solutions have an exciting opportunity for an experienced Gardener to work with a client we are working with in Birmingham.
Our client is a Housing Association based out of Birmingham. You will be working a 37-hour working week, carrying out the below duties:
* Undertaking gardening, garden clearance and/or grounds maintenance for a range of properties in accordance with service specification and works schedule.
* Undertaking seasonal external maintenance work such as hard landscaping or fencing repairs.
* Supporting the neighbourhoods team to manage our estates to the highest standards and to the satisfaction of customers.
* Supporting the sustainability of neighbourhoods by maintaining high standards of presentation.
* Delivering excellent services to customers and working to achieve performance targets and high levels of customer satisfaction.
Responsibilities
* Work as part of a team delivering gardening services for properties and for other landlords, to agreed timescales and specifications. The gardening work includes grass cutting, clearance, planting, weeding and maintenance of shrub areas using appropriate hand tools and mechanical horticultural appliances.
* Undertake external maintenance work such as slab repairs and fencing, within agreed timescales.
* Make use of modern technology to support the delivery of the role on a mobile basis.
* Work proactively to present schemes to the best standards possible.
* Be mindful of opportunities for consistently delivering improved value for money supporting the Estate Services Manager.
* Deliver excellent customer service, responding to customer enquiries positively and politely.
* Work collaboratively with your team and with colleagues across the association.
* Deliver and demonstrate the vision, values and behaviours of the organisation at all times.
* Compile accurate and relevant performance or completion information when required for consideration by the team manager.
* Work to achieve performance targets, identify any barriers to achieving these targets and agree remedial actions with the team leader.
* Ensure that health and safety considerations are central to all work activities.
* Attend health and safety training or briefing as required and ensure that risk assessments are complied with at all times.
* Ensure that personal protective equipment is used appropriately.
* Make timely referrals and, where there is a risk of significant harm, take immediate action in accordance with the Safeguarding Policy and Procedures and procedures of the relevant Local Safeguarding Board(s).
* Seek continuous improvement in the quality and delivery of services to customers, including developing your own skills, knowledge and experience.
* All work to be undertaken in line with policies and procedures.
* Undertake any other duties commensurate with this post as reasonably requested by the Team Leader (Grounds Maintenance).
Requirements:
* Previous Ground Maintenance experience.
* Ability to work outside in all weathers.
* Physically fit due to ground conditions.
* Hold a Full UK Driving License.
Working hours:
* Monday to Friday 7am till 3pm and be flexible to work alternate weekends.
For more information on this role, please contact Prakash on 01772 208967 or email prakash.panchani@servicecare.org.uk.
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