Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fastpaced environment to join their team.
Requirements
* Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
* Ensure that customer expectations are always managed by working with each stage of the service process.
* Maximise the shifts performance through effective problem solving coaching & development
* Manage workshop workinprogress and provide timely updates on progress to service reception or directly to the customer
* Work to the highest standards surpassing manufacturer s and VOSA standards
* Fast and accurate fault diagnosis using the latest diagnostic equipment
* Complete thorough safety checks and preparing vehicles for MOTs
* Ensure product knowledge and skills are maintained to company requirements
* Attend training courses that are identified and when required
* Carry out quality control checks on technician repairs
* Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments
Benefits
* Company events
* Employee Discounts on vehicles
* Company pension
* Onsite parking
* Performance Bonus
vehicle repair, vehicle maintenance, vehicle servicing