At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we're recruiting for a Receptionist to help us achieve our goals.
Working as our receptionist, you will be responsible for the Reception area of the home, ensuring this is presented to a high standard at all times.
Joining us at Hindhead Place, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.
We offer our colleagues:
* Competitive salary and benefits package
* 28 days holiday (inclusive of Bank Holidays)
* Quality bonus scheme linked to CQC rating
* A supportive and collaborative working environment
* Opportunities for professional development and training
* Access to high street discounts via our mobile friendly HapiApp benefits platform
* Free onsite parking available
* Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply*
* Employee Assistance Programme, occupational health support and wellbeing services
What you'll be doing:
* Greeting and directing visitors, family members, residents, district nurses and contractors to the home and around the home as appropriate.
* Be the first point of contact for visitors and third parties contacting the home, ensuring queries are dealt with and/or directed in a timely manner.
* Answering incoming telephone calls, ensuring calls are documented and/or redirected accordingly.
Could you be part of our team?
About you:
* Possess demonstrable experience working within a Customer Service/Receptionist and/or Administrative environment or similar role.
* Proficient in use of Microsoft Office, particularly Word and Excel.
* A caring, patient, and respectful demeanor.
* Excellent attention to detail and organizational skills.
* Ability to work independently and as part of a team.
* To share our values and demonstrate them at all times. “Can-Do” flexible team worker, problem solver, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently.
If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.
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