Role: Member Service Officer Location: 17-19 High Street, Ballynahinch and 68 Downpatrick Street, Crossgar Reports to: Manager Contract Type: Permanent, Full-Time (to include Saturdays) Role Overview: This is an opportunity for an individual looking to develop their career while contributing to the success of Ballynahinch Credit Union. The successful candidate will be accountable to the Manager carrying out a range of administrative and operational activities that contribute to the effective running of the Credit Union. Key Responsibilities: Processing account transactions (Teller/Cashier) Dealing with member queries in person, by phone, or online Processing loan applications Handling membership applications Performing end-of-day balancing Complying with all policies and procedures, including legislative and regulatory requirements Completing other duties as assigned Qualifications and Skills Required: English and Maths GCSEs or equivalent required Previous experience in a Credit Union or financial organization is an advantage A collaborative team player with a proactive, "can-do" attitude. Member-focused, demonstrating a friendly, professional, and helpful approach. Ability to work under pressure while managing multiple tasks efficiently. Proficiency in Microsoft Office, particularly Word, Outlook, and Excel. A Drivers Licence would be an advantage Demonstratable experience in Health and Safety would also be an advantage Closing date for receipt of applications is 15th of April 2025 Ballynahinch Credit Union Ltd is an equal opportunities employer. Please send your CV detailing your previous relevant experience and how you meet the requirements of the role to us by clickingApply.