NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. We are currently seeking a Facilities Catering and Retail Team Lead, based at Belford Hospital. Successful post holder to manage Catering Services in North hospitals and support the staff welfare and public communities. This post has responsibility for the management of the catering and retail facilities function within the North area. This role supports the Support Manager and North West management team to ensure catering legislation, retail policies and procedures are managed and met, the management and development of the catering offer for both retail and patients, management of a 7 day operational service, to manage core and role training, develop retail marketing and merchandising standards, management and control of income and expenditure, responsible for ensuring high standards of customer service. Management of cleanliness is maintained in line with local infection control policies, Covid 19 guidance and maintaining compliance with the NHS Scotland National Cleaning Services Specification, Food, Fluid and Nutritional Care Standards and Waste Regulations. Catering, hospitality and retail experience and management of working in an operational kitchen is essential. The successful applicant will be required to cover, if required, all NHS Sites in the local geographical area, a fleet vehicle is available for travelling to sites, and it is essential to have a driving licence. Access to economical public transport is also acceptable. This is a 37 hour per week post to cover a 7 day rota, hours worked will be between 0700-1800 and includes weekend working, however other shift patterns would be needed at times to cover staff absence and annual leave, should it be required. We offer a full comprehensive induction and training package. For informal enquiries, please contact Roslyn Maclean, Depute Facilities Manager for North & West Highland Tel: 07890 910844 or email roslyn.macleannhs.scot ADDITIONAL INFORMATION FOR CANDIDATES You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes Posts close at midnight on the indicated date For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser 'Google Chrome' or 'Microsoft Edge' when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values. Care and compassion Dignity and respect Openness, honesty and responsibility Quality and teamwork NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.