As a Senior Systems Deployment Engineer, you will lead technical deployments, configure enterprise backup solutions, and provide expert troubleshooting and guidance. You'll collaborate with internal teams, external partners, and client IT staff to deliver customised infrastructure solutions that align with customer requirements.
This is a client-facing role that requires a combination of technical expertise, someone who can take ownership of deployments, problem-solve independently, and provide a high level of service in diverse IT environments.
Key Responsibilities
* Manage project kick-off meetings to outline deployment objectives and timelines with clients.
* Gather and organize customer data to facilitate the setup and configuration of backup and recovery solutions, including Veritas NetBackup, and Veeam.
* Oversee the shipping and installation of on-premises appliances, ensuring all hardware and software components meet client specifications.
* Configure and deploy systems, including network settings such as IP addresses, DNS, and VPN connections.
* Work directly with clients and Original Equipment Manufacturers (OEMs) to identify and resolve installation challenges.
* Maintain detailed documentation of deployment processes and client environments, contributing to internal knowledge bases and best practices.
Required Skills and Experience
* Strong organizational and time management skills, with the ability to work effectively under pressure and meet critical deadlines.
* Extensive experience with enterprise backup and recovery technologies such as Veritas NetBackup, or Veeam (strongly preferred).
* Solid understanding of networking concepts, including IP addressing, DNS, and VPN setup.
* Familiarity with virtualization platforms such as VMware, Nutanix, or Hyper-V (preferred).
* Knowledge of cloud platforms and technologies is a plus.
* Proficiency in Spanish is highly desirable.
* Excellent communication skills, with the ability to build rapport with stakeholders at all levels of an organisation.
If you're a technically skilled, client-focused professional looking to take the next step in your career, we'd love to hear from you. Apply today to join our dynamic and growing team!
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