To manage our Community Child Health Secretary / Admin team and clinic support worker.
Work closely with our Clinical teams including Consultants, Therapists, Specialist Nurses, and Psychologists.
Communicate with Acute teams, GP's, and Social Services.
Main duties of the job
1. To manage the team
2. Meet our RTT turn around times
3. Adhere to deadlines for patient correspondence
4. Manage our ASD pathway.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Experience
* Team player
* Approachable, Negotiation and persuasion skills
* 3 YEARS NHS EXPERIENCE
Qualifications
* GCSE or equivalent passes in English
* Computer literate
* Previous experience of managing and supervising staff, including allocation of work, identification of training and development needs, performance management.
* Minimum 2 years secretarial experience
* Experience of working for and within a team
* Contributing to the design and development of standard reports
* Business administration level 3
Skills
* Excellent organisational skills
* Standard keyboard skills
* Ability to prioritise own workload and meet deadlines
* Ability to remain calm in a busy environment whilst working under pressure
* Good interpersonal skills
* Previous supervisory/management skills
* Able to communicate with, coordinate and liaise with a multidisciplinary team
The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.
The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
We operate a no-smoking policy on all our sites and grounds.
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