For this role you can be based in either our Birmingham or Manchester office.
Why this job matters
BT is seeking an Agile Delivery Lead to take responsibility for the delivery of new products and services within a Tribe composed of multidisciplinary squads, focusing on our most complex initiatives. In this role, you will oversee the successful delivery of large-scale, intricate products and programmes, coordinating efforts across multiple teams and disciplines within the Tribe. You will collaborate closely with Senior Leaders and Directors to ensure alignment and effective outcomes.
Reporting to the Director of Delivery you will develop the Agile Delivery capability within the organisation by role modelling and embedding state-of-the-art Delivery practices within the business.
What you’ll be doing
* Accountable for ensuring the portfolio of work within the Tribe is on track and teams are working to clearly defined and well communicated outcomes.
* Accountable for designing and orchestrating department-wide agile delivery processes needed to deliver successful outcomes while bringing cohesive approaches across them wherever possible
* Drive the delivery of our most complex strategic initiatives across multiple Tribes and Squads
* Own all planning-related work within the Squads within the Tribe, ensuring intentional and effective planning resulting in impactful and realistic plans with tight feedback loops
* Drive the overarching perspective on the best delivery of goals and initiatives within the Tribes, ensuring overall structure and alignment
* Develop the agile delivery capability within the organisation by role modelling and embedding agile practices within teams
* Plan, communicate, and visualise progress towards goals, actively managing risks, issues, and dependencies, providing support where needed outside your Tribe
* Break down barriers to progress, both at a higher planning level and in the details, and provide support across the departments, stakeholder and projects where needed
* Create great cross discipline working environments in both the Squads / Tribes you support and across the organisation, whilst identifying the best partners to make it reality
* Embeds and continuously champions Platform-thinking across a Product-led organisation
Experience you'll have
* Seasoned Lead Agile Delivery Manager or Programme Manager with a proven track record delivering large scale, complex programmes from idea to launch and adoption by our colleagues and customers
* Have worked in digital or agile transformation and have experience with managing change and structuring ambiguity
* Experienced creating and driving Agile / Lean delivery approaches cross functionally and departmentally, whilst ensuring alignment to broader business strategies and goals
* Experienced in building high-performing teams, fosters collaboration, motivates in matrix environments, resolves conflicts, and drives alignment across departments and stakeholders
* Promotes a continuous learning culture, uses data-driven decisions, and leads continuous team improvements with measurable success focused on outcomes
* Set the departmental example on successfully delivering cross functional digital projects as part of a wider digital transformation journey
* Excels at engaging with business stakeholders to clarify their business requirements and manage competing priorities
* Skilled in budget creation and management, ensuring projects operate within financial constraints.
* You bring excellent quantitative, analytical and critical thinking skills and an ability to translate metrics, research and trends into viable strategies
Benefits
* Annual on-target bonus 15% (personal and company multipliers)
* BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
* Exclusive colleague discounts on our latest and greatest BT broadband packages
* 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
* Discounted EE TV including TNT Sport and the NOW Entertainment membership
* There’s also great support for working parents including pay whilst on maternity, adoptive, and paternity leave
* 25 days annual leave (not including bank holidays), increasing with service
* Volunteering days so you can give back to your local community
* Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.