2. JOB PURPOSE To Work within the Wheelchair Therapy team providing clinical, administrative and organisational support to the Wheelchair Therapists. All clinical responsibilities will be delegated by the Wheelchair Therapist and involve on-going intervention following protocols and guidelines. The post holder will obtain regular instructions and guidance however, supervision of clinical activities is mainly indirect. The post holder will be accountable contractually to their employer and to the law for their actions. 3. JOB DIMENSION Clinical Responsibilities This post is based at Seacroft Hospital working within the Specialist Rehabilitation Services department and in the community. Alongside Occupational Therapists, Physiotherapists and Rehabilitation Engineers. The post involves both Face to Face and Non Face to Face assessments for and provision of mobility devices under the supervision of a Wheelchair Therapist, including personal care tasks, unpacking and assembling of devices, mobility and transfer tasks. Team Responsibilities Designated administrative and organisational tasks. Routine tasks to enable the department to function on a day to day basis. Participation in projects Professional Responsibilities Trust objectives & business plan Service objectives and business plan Modernisation agenda and government initiatives Qualifications Basic Educational Standard - - Literate and numerate (to have the ability to obtain a Pass in Level 1 Functional skills in Literacy and Numeracy Training Willing to undertake any necessary training as required, see education and training section below. Willing to participate in continuing professional development Experience Awareness of working in a Health or Social Care setting demonstrate an understanding of Occupational Therapy or Physiotherapy. Skills Competent written and verbal skills Knowledge Insight into therapy rehabilitation or equipment provision Personal Attributes Enthusiastic and self motivated Flexible and adaptable 6. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values. Additionally the following are core values which relate specifically to this post: Listening to patients and carers in order to understand their needs, values, interests and aspirations. Promoting personal identity and empowerment by giving information and choices to patients. Working together in a supportive environment that values the contribution and proactivity of every team member. Respecting each persons individuality, and treating others with the highest degree of dignity and equality. Welcoming social and cultural diversity in patients, within teams and other colleagues. Delivering high quality and equitable services for all service users. Committing to the provision of the best practice underpinned by a sound evidence base. Embracing continuing professional development 7. Core Behaviours and Skills Communication Skills written, verbal, numeracy Interpersonal Skills Ability to work as part of a Team (OT and MDT) Ability to manage a workload provided by several OTs. Problem-solving Creative Thinking Time Management Organisational Skills Administrative Skills Ability to work within flexible hours Adaptable Initiative Ability to influence and persuade Empathy and Sensitivity Ability to take responsibility for personal development Ability to move and handle patients and equipment Patient focussed Strive to empower patient Ability to maintain confidentiality Ability to learn Ability to work as part of a Team (OT/PT and MDT) Ability to manage a workload provided by several Wheelchair Therapists Computer Literate and keyboard skills 8. Core Knowledge and Understanding Understanding of Occupational Therapy/Physiotherapy Awareness of the needs and problems of those with long term illness and disabilities Awareness of the functional effects of the ageing process Diversity awareness Awareness of Disability to Rights Awareness of Health and Safety 9. Principal Duties and Responsibilities Clinical Support team members with appropriate clinical activities under direct supervision To assist the therapy staff in carrying out wheelchair assessments and provision of appropriate medical devices as delegated by a Wheelchair Therapist in the agreed environment taking into account each patients individual physical, social, emotional needs and long term mobility requirement. To deliver the service using the Wheelchair Service process (screening; assessing and provision of equipment; (reviewing and monitoring outcome measures). To gain valid informed consent from patients for any Face to Face and non Face to Face assessments To liaise with patients and carers on a daily basis regarding assessments and provision, answering telephone/email enquiries. To accompany Wheelchair Therapists or other Wheelchair Service staff on home/community assessments and if appropriate to carry out follow-up sessions unaccompanied. To assist in the planning and preparation of assessments in the most appropriate environment. Arranging ambulance transport and interpreters where necessary. To deliver, fit and demonstrate equipment in clinic and in a patients home, providing advice and training to patients and carers as required (to level of competencies). To assist the Wheelchair Therapy Team in organising training sessions for patients and to internal and external referrers, To plan and prioritise clinical tasks with guidance from the Wheelchair Therapist. To take and analyse information from telephone enquiries and judge what to feedback to the Therapy team To assess risk factors and judge when to summons assistance, adapt the assessment etc. To communicate with patients and carers using a variety of communication strategies and tools to ensure information is understood. This will include patients and carers who have difficulties communicating and understanding. To liaise with other team members, internal and external agencies as delegated by the Wheelchair team. To refer to internal and external agencies using appropriate referral system as delegated by the Wheelchair team. To record interventions accurately and timely using team/trust electronic documentation/system and complying with local and national guidelines and legislative requirements. To participate in home visits, assessments and meetings as required. To promote Wheelchair Services to others. To complete activity data using team/trust documentation and outcome measures. To be able to work in a stressful environment To be able to deal effectively with emotional and/or aggressive patients, carers. To participate in departmental/service developments, projects audit and research. Education and Training To participate fully in the training programme for the Level 2 Adult Care Worker by: i) Attending formal study sessions ii) Be willing to undertake self-directed learning ii) Completing all tasks and assignments iii) Applying skills and knowledge to patient care in the clinical area iv) Contributing to regular performance and progress reviews To successfully complete the academic elements of the programme as specified by the employer and the training organisation. To complete successfully the clinical competencies related to national occupational standards as specified by the employer and the training organisation. To achieve a minimum of Key Skills Level 1 in numeracy and literacy and apply this learning in the workplace. To take responsibility in agreement with line manager for personal development by ensuring that Continuing Professional Development remains a priority. To provide evidence of personal development. To undertake all mandatory training required for the role. To participate in in-service training, internal and external study days, ensuring the sharing of information and reflection on learning experiences. To participate in induction and training programmes for new/less experienced colleagues. Leadership To participate in supervision and appraisal processes in line with Wheelchair Service and Trust Guidelines. To carryout designated ordering and maintenance of stock, equipment and resources. To carryout administrative and housekeeping duties connected to the day to day running of the department. To plan and prioritise clinical and non-clinical tasks with guidance from Wheelchair Therapists. To comply with codes of practice, departmental and trust policies, procedures and guidelines. To communicate all relevant information regarding the service to the Wheelchair Therapy Team /Supervisor. To demonstrate an awareness of Risk Management and apply to clinical and non-clinical situations. To ensure the safe use of equipment by self and others. To undertake any other duties delegated and appropriate to the grade To be aware of the boundaries of the role and not work outside these responsibilities.