Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.
Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden?
We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
Position: New Business Account Handler
We are actively looking for a New Business Account Handler to join our growing Private Clients team - The role will be office based, with hybrid working options available. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with new clients and working closely with local teams, introducers and Directors to achieve objectives.
About you:
* You will have experience developing and building relationships with Private or HNW Clients, Insurers and colleagues across other divisions.
* You must have a passion for excellent customer service and winning new clients.
* You will have experience in negotiating terms and premiums with insurers.
* You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for to drive the best possible outcome.
* You are willing to learn, as every day will be different.
* You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities.
Rewards:
We believe that great work and dedication should be rewarded, that’s why we offer:
* 25 days holiday (plus bank holidays), increasing through length of service.
* A set of core benefits, designed with your health and financial protection in mind:
o Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
o Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
o Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
o Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits.
* Access to a host of lifestyle and financial benefits that you can choose from:
o Discounts on gym membership across the UK.
o Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
o Access to discounted personal health policies – Critical illness, private medical, dental plans.
o A range of insurance products available commission free, including home, motor, travel and specialist vehicles.
o Access to hundreds of high-street retailer discounts.
o Employee Assistance Programme (EAP) to support employees outside of work.
Who we’re looking for:
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
* Our successes have all come from someone brave enough to try something new.
* We support each other, in the small everyday moments and the bigger challenges.
* We are determined to make a positive difference, at work and beyond.
What do we offer in return?
A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.
And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion:
At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Our sustainability promise:
We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
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