Returns Coordinator
Our Tamworth based client is looking for a Returns Coordinator to join their team. Your role will be responsible for the day-to-day administration of the return's good process.
As a Returns Coordinator, you will need to have/be:
The ideal candidate will be efficient, accurate at all times and have excellent data entry and administration skills
They should have Excellent written and verbal communication skills
Have experience of working in a busy environment
Work equally well in a team as well as being able to efficiently manage their own work load and effectively manage their own time
Ability to work under pressure
Ability to analyse information
Be able to adapt and use initiative to understand how to prioritise and get a resolution
A basic knowledge of Word, Outlook, Excel and Sage is preferred
Previous experience of working in a busy Customer Service/administration roleDetails:
Salary: £25, 000
Working Hours: Monday - Friday 9.00am - 5.00pm
Location: Tamworth (on site)
Duration: PermanentRole of Returns Coordinator:
Responsibility for Coordinating debit entry and credits for the business
Entry of all debit notes, both emailed and posted, on the in-house system
Monitoring Returns email inbox and ensuring all queries are dealt with promptly
Running credits from the in-house system and Sage
Scanning debits and corresponding paperwork on to the archive system
Deal with all incoming debit queries (via telephone and ema...