Job summary This is an exciting opportunity to join the expanding Navigo family, working as a qualified Practitioner or Senior Practitioner within the Acute services on the inpatient lodges. Whether you're looking to start a new career, or you already have experience supporting people with health & social needs, we want to hear from hard working, kind, caring and compassionate people who want to make a difference to the lives of others. Our teams work across the locality in a holistic, person-centred and trauma-informed approach to deliver services that we'd be happy for our own families to use. Main duties of the job The role of a qualified practitioner or senior practitioner involves completing holistic assessment of need, risk assessment & management, delivering evidence-based treatment & interventions, admission/discharge, coaching & supervising junior colleagues, attending and leading meetings (including MDT's, reviews, team meetings, etc.), maintaining the ward environments, supporting the friends/families of people using services, and contributing to the safe and effective delivery of the service whilst ensuring that the people who use our services are always involved and at the heart of any decision-making. Through robust implementation of policy and compliance with the appropriate legal frameworks, this role truly contributes the improving the lives of the people accessing our services. We're currently considering candidates for inpatient acute, inpatient rehabilitation and the integrated Access Team (which encompasses single point of access, crisis and hospital liaison). About us Hello We are Navigo. We look after North East Lincolnshire's mental health and well-being. We are an award-winning social enterprise that provides mental health services to the NHS and beyond. The whole basis of our work is to deliver services that we would be happy for our own family to use. We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility. Ranked as one of the top UK companies to work for, we featured in the Best Companies top 100 large company list and were named sixth best health and social care company 2023. As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre and two cafes. Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it. We like to work with forward-thinking people who want to make a difference. Come join us Date posted 06 November 2024 Pay scheme Agenda for change Band Band 6 Salary £29,970 to £44,962 a year Band 5 or 6 depending on experience Contract Permanent Working pattern Full-time Reference number B9816-394-1 Job locations Harrison House (inpatient acute) or The community and other service bases within Navigo Grimsby DN32 9RP Job description Job responsibilities MAIN DUTIES AND RESPONSIBILITIES Clinical Governance To develop and take an active role in quality monitoring of the service, including leading of research projects and audit activity with the aim of improving the service/service area. Partnership with service users and carers is integral to these activities. The Post Holder will be able to evaluate and review research and other relevant literature and beware of the implications of the social and local policies, procedures and information packages related to service delivery. Will have the ability to work under pressure and manage staff and services Management and Leadership The Post Holder will act as a role model for RETHINK staff, which will involve providing support and guidance to RETHINK staff in order to maximise the experience of clients whilst they are staying at Fieldview. The Post Holder will work within an environment that involves taking responsibility for the use of a significant number of resources, including four crisis beds, access to in-patient services, processing of referrals and allocation of activity to achieve rapid response to crisis referrals. Will plan and organise workloads for staff within the area to include allocation of staff, planning patient care and groups etc. The Post Holder will supervise the day to day care of their service area, including Crisis, Police, Acute Mental Health, Home Treatment and Specialist Care ensuring staff are designated to appropriate areas. To also be involved in the recruitment and selection of staff along with appraisals and supervision. Education and Development Acute Mental Health is a learning environment which accepts short-term placements, any qualified practitioners and a wide variety of other agencies, wishing to gain an insight into the Mental Health Services. There is an expectation that the Post Holder will be involved in the provision of internal training sessions and presentations to other services and students. The Post Holder may be asked to provide specific training or mentorship to students. The Acute Mental Health Team is a developing service and team members are expected to become actively involved in the change process and demonstrate commitment to changing role, ie in the development of specialist protocols and specialised programmes of care. Team members will provide continuous development and evaluation of patient information packages to the service. Individuals within the team will provide teaching and education to services users and carers with regard to living with mental ill health, and how to access service providers. This will involve working closely with other care providers, including relatives in a constructive manner using education, advice and support. The Post Holder will be expected to organise and manage their own clinical supervision, and supervise peer, within Navigo agreed guidelines. Clinical Patient Care Duties and Responsibilities To provide high quality care in either the home, Fieldview or hospital setting. Clients referred to the service will usually have complex needs and problems. Families/carers will also need appropriate support and there will be regular liaison/referral to other agencies. This will require capability in the following areas: 1. To maintain accurate records, both written and computerised to a standard that reflects their level of clinical expertise. This may involve the use of specialised psychometric tools to complement the assessment and evaluation of client care. 2. The Post Holder must have experience of using psychosocial interventions in clinical practice. 3. Liaison with community based services and resources such as education, Social Security, employment, housing, Police and voluntary sector organisations to facilitate the delivery of the most appropriate and best possible care for the individual client, carers and their families. 4. Discuss complex issues surrounding risk management and plan care accordingly advising others regarding management of care. 5. Discharge planning. 6. To respond to client crisis in a positive pro-active manner. 7. To develop clear care pathways, including methods to reduce the risk of further crisis developing. 8. To work in a manner which is flexible according to client need. 9. To provide telephone support to any clients, carers, outside agencies or clinicians who require information, advice or crisis intervention. This will require the Post Holder to make immediate, effective decisions that will have implications for the outcomes of the clients mental health. 10. Be able to assess complex mental health conditions, then to develop and implement care packages in a variety of settings. 11. If required (or at their request) undertake Mental Health Act Training (AMHPs) and if qualified take part in the rota. 12. To assess adolescents out of hours and refer to appropriate services. 13. To assess if required in the Police Station. 14. To be part of the on-call rota. To cover 7 days a week, 24 hours a day on a rota. Scope and Practice The Post Holder will be expected to take responsibility for a number of tasks including: 1. Process referrals prioritise, risk management, risk assessment of clients who are in crisis and may be displaying high risk behaviours. 2. The Post Holder will be the first line contact for all mental health at all times to the general Trust and primary care (in times of crisis). 3. The Post Holder will be responsible for defining the level of acute mental health crisis and the use of resources. This includes the decision to admit a person to either the acute in patient beds, or Fieldview beds, processing of general practitioner referrals and urgent CMHT referrals. 4. The Post Holder will have to have an understanding of the relevant policies and their application to related face to face physical aggression and associated actions, eg COSHH, Infection Control, exposure to body fluids. Exposure to both verbal and physical aggression. 5. The Post Holder will be expected to professionally contribute and/or lead and manage serious untoward incidents, challenging behaviours, ensuring all parties are de briefed and supported. 6. The post holder will be expected to be involved in and implement new and revised policies within their own sphere of work. 7. Will offer clinical supervision to staff from own discipline. Please see attached for full Job Description Job description Job responsibilities MAIN DUTIES AND RESPONSIBILITIES Clinical Governance To develop and take an active role in quality monitoring of the service, including leading of research projects and audit activity with the aim of improving the service/service area. Partnership with service users and carers is integral to these activities. The Post Holder will be able to evaluate and review research and other relevant literature and beware of the implications of the social and local policies, procedures and information packages related to service delivery. Will have the ability to work under pressure and manage staff and services Management and Leadership The Post Holder will act as a role model for RETHINK staff, which will involve providing support and guidance to RETHINK staff in order to maximise the experience of clients whilst they are staying at Fieldview. The Post Holder will work within an environment that involves taking responsibility for the use of a significant number of resources, including four crisis beds, access to in-patient services, processing of referrals and allocation of activity to achieve rapid response to crisis referrals. Will plan and organise workloads for staff within the area to include allocation of staff, planning patient care and groups etc. The Post Holder will supervise the day to day care of their service area, including Crisis, Police, Acute Mental Health, Home Treatment and Specialist Care ensuring staff are designated to appropriate areas. To also be involved in the recruitment and selection of staff along with appraisals and supervision. Education and Development Acute Mental Health is a learning environment which accepts short-term placements, any qualified practitioners and a wide variety of other agencies, wishing to gain an insight into the Mental Health Services. There is an expectation that the Post Holder will be involved in the provision of internal training sessions and presentations to other services and students. The Post Holder may be asked to provide specific training or mentorship to students. The Acute Mental Health Team is a developing service and team members are expected to become actively involved in the change process and demonstrate commitment to changing role, ie in the development of specialist protocols and specialised programmes of care. Team members will provide continuous development and evaluation of patient information packages to the service. Individuals within the team will provide teaching and education to services users and carers with regard to living with mental ill health, and how to access service providers. This will involve working closely with other care providers, including relatives in a constructive manner using education, advice and support. The Post Holder will be expected to organise and manage their own clinical supervision, and supervise peer, within Navigo agreed guidelines. Clinical Patient Care Duties and Responsibilities To provide high quality care in either the home, Fieldview or hospital setting. Clients referred to the service will usually have complex needs and problems. Families/carers will also need appropriate support and there will be regular liaison/referral to other agencies. This will require capability in the following areas: 1. To maintain accurate records, both written and computerised to a standard that reflects their level of clinical expertise. This may involve the use of specialised psychometric tools to complement the assessment and evaluation of client care. 2. The Post Holder must have experience of using psychosocial interventions in clinical practice. 3. Liaison with community based services and resources such as education, Social Security, employment, housing, Police and voluntary sector organisations to facilitate the delivery of the most appropriate and best possible care for the individual client, carers and their families. 4. Discuss complex issues surrounding risk management and plan care accordingly advising others regarding management of care. 5. Discharge planning. 6. To respond to client crisis in a positive pro-active manner. 7. To develop clear care pathways, including methods to reduce the risk of further crisis developing. 8. To work in a manner which is flexible according to client need. 9. To provide telephone support to any clients, carers, outside agencies or clinicians who require information, advice or crisis intervention. This will require the Post Holder to make immediate, effective decisions that will have implications for the outcomes of the clients mental health. 10. Be able to assess complex mental health conditions, then to develop and implement care packages in a variety of settings. 11. If required (or at their request) undertake Mental Health Act Training (AMHPs) and if qualified take part in the rota. 12. To assess adolescents out of hours and refer to appropriate services. 13. To assess if required in the Police Station. 14. To be part of the on-call rota. To cover 7 days a week, 24 hours a day on a rota. Scope and Practice The Post Holder will be expected to take responsibility for a number of tasks including: 1. Process referrals prioritise, risk management, risk assessment of clients who are in crisis and may be displaying high risk behaviours. 2. The Post Holder will be the first line contact for all mental health at all times to the general Trust and primary care (in times of crisis). 3. The Post Holder will be responsible for defining the level of acute mental health crisis and the use of resources. This includes the decision to admit a person to either the acute in patient beds, or Fieldview beds, processing of general practitioner referrals and urgent CMHT referrals. 4. The Post Holder will have to have an understanding of the relevant policies and their application to related face to face physical aggression and associated actions, eg COSHH, Infection Control, exposure to body fluids. Exposure to both verbal and physical aggression. 5. The Post Holder will be expected to professionally contribute and/or lead and manage serious untoward incidents, challenging behaviours, ensuring all parties are de briefed and supported. 6. The post holder will be expected to be involved in and implement new and revised policies within their own sphere of work. 7. Will offer clinical supervision to staff from own discipline. Please see attached for full Job Description Person Specification Additional Requirements Essential Evidence of ability to work autonomously and as part of a team. Examples of positive attitude and person-centred, trauma-informed care. Able to work shifts, covering days and some nights, weekends and bank holidays. Desirable Evidence of a commitment to user/carer involvement. Access to own transport. Experience Essential Senior Practitioner: Three years post-registration, 1 year of which at a senior level. Practitioner: Experience working with mental illness of a severe and enduring nature. Knowledge of relapse prevention. Desirable Evidenced knowledge of issues involved in the treatment of mental illness and relapse prevention. Can evidence experience in audit and research. Knowledge Essential Knowledge of the principles of nurse prescribing and the use of patient group directives/protocols. Broad knowledge of risk assessments. Desirable Knowledge of the housing and benefits systems. Qualifications Essential Practitioner and Senior Practitioner: Current UK professional registration - please provide UK registration number. Senior Practitioner: Evidence of post-graduate study/qualification. Desirable Post qualification award in health/social care at degree or equivalent level. 032/33 or ENB998 (equivalent). Clinical Supervision Training. Nurse prescribing. Degree level study. AMHPs trained/willingness to undertake training. IT or equivalent qualification to level 2. Person Specification Additional Requirements Essential Evidence of ability to work autonomously and as part of a team. Examples of positive attitude and person-centred, trauma-informed care. Able to work shifts, covering days and some nights, weekends and bank holidays. Desirable Evidence of a commitment to user/carer involvement. Access to own transport. Experience Essential Senior Practitioner: Three years post-registration, 1 year of which at a senior level. Practitioner: Experience working with mental illness of a severe and enduring nature. Knowledge of relapse prevention. Desirable Evidenced knowledge of issues involved in the treatment of mental illness and relapse prevention. Can evidence experience in audit and research. Knowledge Essential Knowledge of the principles of nurse prescribing and the use of patient group directives/protocols. Broad knowledge of risk assessments. Desirable Knowledge of the housing and benefits systems. Qualifications Essential Practitioner and Senior Practitioner: Current UK professional registration - please provide UK registration number. Senior Practitioner: Evidence of post-graduate study/qualification. Desirable Post qualification award in health/social care at degree or equivalent level. 032/33 or ENB998 (equivalent). Clinical Supervision Training. Nurse prescribing. Degree level study. AMHPs trained/willingness to undertake training. IT or equivalent qualification to level 2. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Navigo Health and Social Care CIC Address Harrison House (inpatient acute) or The community and other service bases within Navigo Grimsby DN32 9RP Employer's website https://navigocare.co.uk/ (Opens in a new tab)