Your role at Veezu: The Director of Transformation will be responsible for optimisation of efficiency and alignment across our departments. This role involves refining processes, fostering continuous improvement, and collaborating closely with stakeholders to enhance productivity. Reporting into the Chief Transformation Officer, you will be responsible for driving operational excellence, ensuring alignment with our company's objectives, and implementing best practices to drive continuous improvement. Who are Veezu? Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our hyper-local communities, helping them thrive and so much more What you’ll do: Oversee and optimise operational processes across multiple departments and sites. Develop and implement strategies to enhance efficiency and productivity. Lead and mentor a team to ensure alignment with organisational goals. Collaborate with key stakeholders to streamline workflows and drive operational excellence. Analyse data and metrics to identify areas for improvement and implement solutions. Establish and maintain performance metrics to track progress and measure success. Ensure compliance with regulations and company policies while maintaining operational effectiveness. Be committed to maintaining our ISO27001 certification and set high standards for Information Security compliance. What you’ll need: Analytical mindset to assess complex operational systems and identify areas for improvement. Strategic thinker with a results-oriented mindset and a passion for driving innovation and growth. Problem-solving skills to address challenges and drive forward-thinking solutions. Capability to deliver complex projects. Extensive experience in project management. Where you’ll be: The role is based in our Cardiff HQ with a requirement to attend meetings at Veezu office locations across the country as needed.