Murray Recruitment have a fantastic ongoing contract opportunity for an experienced Receptionist Administrator based within Central Lanarkshire for 6 month contract covering maternity leave.
Our client who are well established within scientific investigation works have an excellent reputation as they offer tailored and bespoke services to a wide range of clients. The successful candidate will be working within a busy environment and reporting to the Office Manager.
Duties will include but not limited to the following;
* Answer and screen incoming telephone calls promptly, following company procedures, and redirect calls as necessary.
* Provide outstanding customer service by maintaining a welcoming and professional atmosphere.
* Log call details when required, ensuring accurate and detailed records are maintained.
* Perform data entry and routine administrative tasks as assigned, supporting other departments as needed.
* Maintain precise case records, from initial entry to necessary amendments.
* Update calendars and schedule meetings as required.
* Manage archived files and case-related records in accordance with company procedures.
* Take a proactive approach to supporting company operations, anticipating and resolving issues as they arise.
* Ensure office security by following safety protocols and controlling access at the reception desk.
Essential requirements:
Proven track record working within similar environment
IT literate – proficiency with Microsoft Office including Microsoft Teams is required.
Previous experience of a Document Management System (DMS) would be advantageous.
Strong capability to work to deadlines and on own initiative
Strong communication skills, both written and verbal
Package:
* Salary DOE
* Working hours Monday - Friday: 9am - 5:30pm (37.5 hours per week)
* Holidays - standard
* Pension