IT Team Lead - Derby
I am recruiting on behalf of my client, who are based in Derby for an IT Team Lead to join their ever-growing technical team. The successful candidate will act as the escalation point for the junior technicians, work closely with the Head of IT on IT Projects, and provide both internal and external IT support across their user base. As you will be guiding a small team of technicians, managerial experience is needed.
Responsibilities:
* Supporting a user base across the UK on a range of IT Support issues
* Providing technical support for desktop, infrastructure and networks
* Escalation point for junior members of the support team
* Ensuring completion of tickets and ticket prioritising
* Travelling out to different sites around the UK (Driving license required)
* Mentor a small team of junior technicians.
Skills required:
* Office 365
* Intune
* Azure
* VMware
* Windows Server
* Unifi + Zyxel networking equipment
* Paxton
* Printers
* VPNs
This is an outstanding opportunity for an enthusiastic individual with excellent organisation skills to join an expanding company. In return, the company will offer you excellent internal training, a clear progression path and fantastic opportunities for career progression. If you are interested in this role, pl...