Coffee Shop Supervisor - London Job Title: Coffee Shop Supervisor Location: Iconic Building, Canary Wharf, London Salary: 35,000 per annum Position Type: Full-time About Us: At Restaurant Associates, located within one of the iconic buildings in Canary Wharf, we pride ourselves on providing an exceptional coffee experience for our customers. Our dynamic and forward-thinking team is seeking an enthusiastic and experienced Coffee Shop Supervisor to lead our coffee shop operations and ensure customers receive top-tier service. Key Responsibilities: Oversee daily operations of the coffee shop, ensuring quality service and product consistency. Manage, train, and motivate a team of baristas to maintain high standards. Monitor stock levels, place orders, and ensure the coffee shop is well-equipped at all times. Maintain cleanliness and organization of the coffee shop area in accordance with health and safety guidelines. Handle customer inquiries, complaints, and special requests in a professional and friendly manner. Ensure staff are adhering to company policies and health regulations. Assist with the development of new menu items and special promotions. Work closely with management to drive sales and enhance customer satisfaction. Skills and Experience: Previous experience in a supervisory role in a coffee shop or similar fast-paced environment. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and customer service skills. Knowledge of coffee preparation, equipment, and best practices. Ability to work under pressure and manage multiple tasks simultaneously. A passion for coffee and a commitment to delivering an outstanding customer experience. What We Offer: A competitive salary of 35,000 per year. Opportunity to work in a vibrant and supportive team environment. Ongoing training and professional development. Flexible working hours. Free meals Subsidised gym membership Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands About UsRestaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.Job Reference: com/2301/67891001/52710803/SU RA Group Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength