Job Description
Supervisor - up to £19.71 per hour including tronc
About Us:
Position Overview:
We are seeking an experienced and motivated individual to join our team as a Supervisor. As a Supervisor at Angus Steakhouse, you will play a key role in leading and inspiring our service team to deliver exceptional hospitality and ensure smooth operations during each shift. If you have a passion for hospitality, strong leadership skills, and a commitment to excellence, we want to hear from you.
Responsibilities:
* Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises
* Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages
* Greet and seat guests in a friendly and welcoming manner
* Give knowledgeable food and beverage recommendations
* Take orders accurately and efficiently, utilizing our point-of-sale system
* Deliver food and beverages promptly and accurately to guests' tables
* Maintain cleanliness and organization in the dining area
* Collaborate with kitchen staff and other servers to ensure smooth service flow
* Upsell menu items and promote specials to maximize revenue
* Handle cash and card transactions accurately and responsibly
* Ensure compliance with health and safety regulations at all times
Requirements:
* Previous experience in a supervisory role within the hospitality industry
* Excellent leadership and communication skills
* Strong customer service orientation and problem-solving abilities
* Ability to multitask and thrive in a fast-paced environment
* Knowledge of food and beverage operations, including POS systems and inventory management
* Flexibility to work evenings, weekends, and holidays as needed
Benefits:
* up to £19.21 hourly starting salary and a raise to up to £19.71 after probation- inclusive of tronc
* A free staff meal on shift
* 50% discount on food and drink
* Peoples Pension scheme contribution after 3 months
* Recommend a friend scheme with great bonuses per individual referral
* A fast-track career progression and CPL training
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