Job Title: Veterinary Operations Director
We are a professional services firm, ProfDoc, that delivers exceptional veterinary care in Watford. We pride ourselves on our collaborative and caring environment, ensuring the highest standards of patient care. As a key leader in our team, you will oversee the daily operations of our clinic, driving efficient processes, smooth workflow, and outstanding service to both clients and staff.
This role requires strong leadership, organizational skills, and a passion for animal care. Your key responsibilities will include:
* Leadership & Staff Management: Lead, motivate, and support a diverse team of veterinarians, technicians, and support staff to ensure high morale, productivity, and a positive workplace culture.
* Operational Efficiency: Oversee the daily operations of the clinic, ensuring that procedures are followed, resources are utilized effectively, and the clinic runs smoothly.
* Financial Management: Manage budgets, monitor financial performance, and ensure we meet our revenue targets while maintaining high-quality service.
* Client Relations: Enhance client experience by ensuring excellent customer service, addressing client concerns, and maintaining a positive and professional clinic reputation.
* Staff Training & Development: Develop training programs, encourage continuous professional development, and ensure staff are well-equipped with the necessary skills and knowledge.
* Compliance & Quality Control: Ensure we adhere to all regulatory and legal requirements, including veterinary standards, health & safety regulations, and ethical practices.
Estimated Salary: £55,000 - £65,000 per annum depending on experience.
About Us: We are a well-established veterinary practice that prides itself on its collaborative and caring environment. Our team is dedicated to delivering the highest standard of veterinary medicine.