About Street Soccer Street Soccer is a charity using football to create lasting change in the lives of isolated and excluded adults and young people. We run 60 sessions a week of free, inclusive and judgement-free football. These sessions provide person-centred support to players facing a number of challenges including mental health, homelessness, long term unemployment, problem substance use, criminal justice and seeking asylum. Our mission is to create hope and opportunity for all. We support thousands of players a year on their journey to positive change by providing a safe space, trusting relationships and a sense of belonging. We fight isolation and exclusion by bringing people together, building confidence and creating supportive communities. We support people of all ages and backgrounds through relationship-based support, focusing on trust and personal development, supporting everyone to set and achieve their own goals. Thanks to the support of Street Soccer, 82% of players say that their quality of life has improved. Lived experience is at the heart of what we do, with over 80% of our staff having lived experience of the challenges our players face. 97% of players think that Street Soccer is a unique organisation. With 15 years of experience delivering positive change through football, we are now working in more communities than ever, with city hubs in Edinburgh, Glasgow, Dundee, Aberdeen and South London, as well as a network of sessions across 6 other local authorities. To support our work, in addition to our social enterprise income, we manage a portfolio of fundraising initiatives which take various forms and involve private donations and fundraising events as well as support from grants, trust and foundations. With support of key funders we are now launching an ecommerce initiative which will improve our reach, provide further income over the coming years, and mean we can continue to grow and help even more players. Role Purpose Our ecommerce initiative will see us launch a new brand which will provide premium ‘one off’ items alongside other sports related kit. The initiative will provide the opportunity for our large group of supporters, including employees of corporate supporters, to get involved as we raised funds and provide items for our ever growing group of players. We are seeking someone who can take ownership of the ecommerce initiative on behalf of Street Soccer, someone who can drive it forward in line with our values and work closely with our supporters and volunteers to ensure it thrives. The role holder will be required to work across several areas, responsible for marketing the new brand and promoting the ways in which it can be supported, they will also be required to manage the retail elements, ensuring that stock is in place and orders are fulfilled. A strong desire to provide excellent customer service is essential. Main Duties & Responsibilities All [Brand] Marketing Activity including online and promotion events etc. Engagement with Corporate supporters to generate support Manage diary of activity across the year to support calendar of events as well as various partnership drops etc Manage the gift aid process for [Brand] Manage the [Brand] Website including monitoring all sales activity and uploading of new stock Management of Social Media, providing responses and updates as required Manage end to end product lifecycle, including returns process via coordination of volunteers: Fulfilling orders (Picking, Packing, Posting) Managing Stock, including storing of stock Photography of new stock Assist in the collection of stock from partners Sorting of donations Laundering of donations and preparing for sale To ensure contractual and regulatory compliance in all activities. To ensure full compliance with Street Soccer Governance, HR and Operational Policies and Procedures. Our staff team are dynamic individuals who enjoy working in an exciting and challenging but very rewarding environment. Street Soccer is a growing organisation and we require people who can think on their feet, are willing to accept change and are committed to continuing their professional development. There will be times where you will be required to work on tasks and projects outside of the job description including occasional evening and weekend work. The successful candidate will be enthusiastic and committed to supporting the overall aims and objectives of Street Soccer. This role will be primarily based at our Head Office in Edinburgh. There may be the opportunity for occasional hybrid working in line with the needs of the role. We are always happy to discuss more formalised solutions that allow people to balance their working lives with their responsibilities out with work. This job description is a general outline of the above post and it is not exhaustive. This job description is subject to periodic review with the postholder. Duties may change in line with the organisational changes and of the postholders own personal development. The role title used in this job description is for external recruitment purposes only and is subject to change at job offer stage. If you require anything in a different format (eg. printed, large print, plain text etc) or if you have any other access needs, please do get in touch with Cameron Black and we will do our best to accommodate these. We welcome and encourages applications from everyone regardless of their socio economic background, criminal justice status, age, sex, race, religion or belief, sexual orientation, gender identity, ethnicity, disability or nationality.