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Rental Manager
Reference: JAN20257477
Expiry date: 16:15, Thu, 27th Feb 2025
Location: Sheffield
Benefits: A superb range of exclusive, employee only benefits and discounts.
This is an exciting opportunity to head up the Rental Team at our busy site in Sheffield.
About us:
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
About the role:
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents, and Yard Controller. We all have a part to play!
Join our vibrant Sheffield branch and become part of a dynamic team of 50 professionals! Conveniently located near the M1, with Meadowhall and a local Morrisons just around the corner, our branch offers both career progression and lateral opportunities within the organization. Serving a diverse customer base that includes tradespeople, councils, and personal credit hire clients, we pride ourselves on delivering exceptional service and fostering growth in a supportive environment.
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance, and support to their team to ensure an industry-leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
As a Rental Manager with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme
* Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* Exclusive colleague vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid, it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Few other companies can match the support, development opportunities, and long-term security we offer. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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