The Company
What better time than now to consider a new career in an industry that is leading the way with tackling the Net Zero Challenge, helping those in fuel poverty and more broadly home occupiers who face increased fuel bills and cold homes as well as addressing Energy Security.
The Energy Efficiency Sector is growing in response to the challenge by providing lifelong career opportunities for those new to the industry and those considering a career transfer. With over 19 million UK homes requiring some form of deep retrofit to upgrade with insulation, low carbon heating and renewable energy technologies, The Installation Assurance Authority and its Commercial Services business are leading the way in supporting the industry as it rises to the challenge and experiences unprecedented growth.
The IAA’s ethos of ‘Right First Time’ and ‘Customer First’ ensures that industry members challenge the status quo within the sector to promote best practice whilst driving the standard for others to follow. As an organisation that prides itself on innovation, The IAA is also supporting the wider industry through training and development.
The IAA is looking for forward-thinking, high-calibre, innovative people for a range of diverse and exciting roles with the opportunity to work within a culture of mutual support and positivity.
As an employer committed to the development of our people, The IAA offers good remuneration, personal development, bonuses along with pension and health care benefits.
Enquire now for a role with The IAA and a discussion about some of the positive opportunities we have within this growing and forward-thinking organisation.
Customer Service:
* Answering telephones as the first point of contact, dealing with queries or re-directing as appropriate.
* Making telephone contact with customers in order to confirm resolution of concerns.
Administration:
* Typing of correspondence, letters, e-mail, fax, etc., as required.
* Photocopying of documentation.
* Inbound post.
* Maintain contacts and complaints databases.
* Assist with the provision of refreshments for meetings.
* Maintaining filing systems.
* General administration support.
* Operate in a manner that is consistent with good Health and Safety Practice and does not present hazards to others.
* Broadly similar duties.
Communication/Relationships:
* Communicate and work closely with managers and colleagues.
* Keep up to date with new developments and changes at The IAA and the wider industry.
* Through your work support The IAA goals and business objectives.
Job Type: Permanent
Salary: £23,279 per year
Benefits:
* Company events
* Company pension
* Free parking
* Private dental insurance
* Private medical insurance
Schedule:
* Monday to Friday
Supplemental pay types:
* Performance bonus
Work Location: Leighton Buzzard
Pay: £22,000.00-£23,977.66 per year
Additional pay:
* Yearly bonus
Benefits:
* Company events
* Company pension
* Free parking
* Life insurance
* Private dental insurance
* Private medical insurance
Schedule:
* Monday to Friday
Work Location: In person
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