Team / Directorate: Evidence, Policy and Permitting / Analytical Services Starting salary: £28,932 rising to £30,955 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome) Post number: 203822 & 203823 The role We are seeking a proactive and detail-oriented Operational and Technical Support Team Member to join our dynamic team and play a vital role in delivering Natural Resources Wales (NRW)s monitoring programmes and incident response services. This is an exciting opportunity to make a meaningful impact on environmental protection and ensure the highest standards in compliance and reporting. In this role, you will provide essential technical, logistical, and operational support to NRW Analytical Services and the wider sampling teams, ensuring adherence to Quality Management Systems, legal Chain of Custody protocols, and Health & Safety regulations. You will be an integral part of our mission to safeguard the environment by ensuring accurate environmental data collection, reporting, and enforcement. Key responsibilities will include managing sample registration, coordinating the shipment of samples to third-party laboratories, processing returned results, handling data entry, and overseeing bottle dispatch, which involves preparing samples in a controlled washroom environment. Your efforts will directly contribute to robust enforcement activities that assess, minimise, and prevent pollution and environmental damage. Additionally, you will support the ongoing maintenance and development of the Laboratory Information Management System (LIMS), working to enhance its capabilities and streamline the collection of routine and non-routine sample data for NRW. Please note, this role does not support hybrid working, and you will be required to be on-site to ensure the smooth and effective delivery of services. Interviews will be conducted via Microsoft Teams. Successful external applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. We aim to make offers of appointment within 4 to 8 weeks of the closing date. ADZN1_UKTJ