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We are currently seeking an Administrator to join our dedicated team at the Dudley office for our Pest Control business. If you enjoy solving problems and providing excellent customer service, this could be the perfect opportunity for you!
Why Join Rentokil Initial?
* Competitive Salary Package: Start with a basic salary of £22,486 per annum
* Benefits: Discount scheme, bonus and career opportunities
* Work-Life Balance: Full-time, 3 month temporary contract, Monday to Friday (37.5 hr week)
* Industry-Leading Training: Receive top-notch training to support our customers' needs.
The Role
As a Pest Control Administrator, you will be responsible for dealing with disputes, validating data and resolving issues in line with the dispute management process.
Key Responsibilities:
* Providing a high level of customer service to deal with complaints linked to accounts
* Managing Purchase Orders and raising credit notes
* Controlling and monitoring daily query levels
* Highlighting and escalating process gaps
* Handling inbound calls
* Developing good relationships with internal stakeholders
* Any other ad hoc administration duties
Requirements:
* Experience in credit control
* Experience in dealing with high-volume inbound calls
* Experience working within a customer service environment
* Ability to work to tight deadlines
* Excellent IT skills including MS Office
* Excellent written and verbal communication skills
* Good organisational skills
* Experience working with a credit management system would be an advantage
A Company Putting “People First”
Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world’s leading commercial pest control services provider, Initial is the world’s leading commercial hygiene services provider, and Ambius is the world’s leading provider of plants and scenting.
As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.
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