Join our client's vibrant Customer Care Team and elevate your career in a role that blends service excellence with professional growth. We are seeking a passionate Customer Care Representative who can deliver first-class service and build lasting relationships with customers and members.
What You'll Do:
* Handle customer queries and complaints from start to finish.
* Collaborate with suppliers, members, and internal teams to find solutions.
* Maintain a high standard of communication and accuracy in all interactions.
* Work with SAP and CRM systems (advantageous but not essential).
Skills & Experience:
* Minimum 2 years in customer care, preferably in retail. Exceptional written and oral communication skills.
* Strong organisational skills.
* Someone who enjoys communicating and loves looking after their customers.
Why Apply?
* Hybrid Working: Balance work-from-home flexibility with in-office support.
* Team Environment: Join a small, collaborative team where your contributions make a real impact.
* Opportunity to progress: The chance to learn more and develop a wonderful career for yourself.
If you’re dedicated to customer satisfaction, organized, and eager to grow within a supportive setting, apply now by contacting Sam today.
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