Start Date: ASAP
Basic Salary: £27,404 with the opportunity to earn additional bonus £900 (all Pro Rata)
Location: Crawley
Work Pattern: Monday to Friday (10.00 am-3 pm)
Benefits: 33 days paid Holiday (with an extra day off for your birthday!) (Pro Rata), Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Paid entry fees for charitable events
We are looking for a part time Mortgage Administrator to support one of our top Mortgage Advisors in the business!
Arun Estates is the largest independent estate agency in the south-east of England. Our Mortgage services arm, Mortgage Matters is part of the Arun Estates Estate Agency Network. Locally known as Cubitt & West, we also incorporate Douglas Allen in East London and Essex, Wards in Kent and Pittis on the Isle of Wight. So altogether over 100 branches!
What will I be doing?
* Keeping our clients fully aware of the progress of their mortgage
* Liaising between Lenders, Solicitors, Sales Progressors, Mortgage Advisors and Residential Branch Managers
* Maintaining a compliant service in line with the Financial Conduct Authority and our obligations to/from clients under the Data Protection Act
* Updating records contained on our computer software
* Accurate filing of our paper-based files, both while in progress and maintaining an accountable/traceable dead filing system
We need you to be:
* Professional and business-like
* Exceptional at customer service
* Able to problem-solve and remain calm under pressure
* Motivated, tenacious, and energetic
* Hard working and focused
* Excellent planning with the ability to prioritise workload
* Aware of the mortgage process (would be an advantage)
This is a great opportunity to join our family!
But don’t just take our word for it, see just some of the results from our annual employee engagement survey:
* 95% of colleagues tell us that they enjoy their work
* 94% feel that the management team are supportive in a personal crisis
* 92% of our people think this is a good place to work
* 91% of colleagues feel that they are trusted to do their job
So join us now and make that Smart Move!
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