Job Title: Service Advisor
Salary: £26,000 basic - £34,000 OTE
Hours: Monday to Friday 8am - 6pm, 1 in 4 Saturdays 8:30am - 12:30pm
Hawkfield Recruitment is working with a well-established dealer group in Oxford who are recruiting for an experienced Service Advisor. If you are ambitious, a team player, and customer-focused, then you would be a great fit for this dealership. Committed to providing an excellent working environment, career development, and openness, you can be assured you are joining a forward-thinking and innovative company.
Responsibilities of Service Advisor:
1. Working alongside technicians to ensure the smooth running of the workshop
2. Supporting the aftersales team
3. Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and Email
4. Loading the workshop diary
5. Provide a knowledgeable, courteous, responsive, and efficient service expressing the brand
6. Meeting and greeting the customer and identifying customers additional needs
7. Upselling additional products and services
8. Keeping the customer up to date with the progress of their vehicle
Experience Required for Service Advisor:
1. Outgoing and friendly attitude
2. Full UK Driving Licence
3. 1 year of experience in a similar role (Dealership or Independent Workshop)
Benefits:
1. Rewarding loyalty with up to 33 days holiday per annum
2. Access to Perkbox, a platform which offers our clients colleagues hundreds of perks and discounts
3. Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
4. An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
5. A paid day off on your birthday
6. Death in Service benefit of 4 x salary
7. Workplace pension scheme offering enhanced employer contributions
8. Flexible working hours
9. Cycle to Work bike purchase scheme through salary exchange
10. Comprehensive in-house training with our dedicated training department
Please know that once you have applied for this Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.
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