Customer Service Administrator Location: Northampton Job Type: Full-time, Permanent We are seeking energetic and motivated people to enhance our customer services team. This role is ideal for those who are keen to develop their skills in a dynamic environment and contribute to high-level customer service delivery. Day-to-day of the role: Answering account holder query calls and providing basic support. Responding to email queries using the ticketing system. Processing account holder applications and providing sales advice to new and existing account holders. Raising credit and debit invoices and making adjustments to accounts. Working closely with the Management and Sales Teams to ensure a seamless service experience for all stakeholders. Required Skills & Qualifications: Excellent verbal and written communication skills. Strong computer and IT literacy. Good attention to detail and highly organised. Ability to prioritise effectively in a fast-paced environment. Personable and capable of working effectively in a team. No prior industry-specific knowledge required; comprehensive training will be provided. To apply for the Customer Service Administrator position, please submit your CV and a cover letter detailing your interest and relevant experience.