Job Description
1. Location: Romford (RM1)
2. Salary: Up to £25k per annum
3. Contract Type: Permanent, Full Time
4. Hours: 09:00 – 17:30, Mon - Fri
What does a day look like for you here?
Based at our Romford office, you’ll be the first point of contact for the site ensuring every visitor and colleague feels welcome from the moment they walk in. In this dynamic role, you’ll handle incoming calls, connecting people with the right departments or team members and answering general questions. But your role doesn’t stop there—you’ll also jump in to help with various admin tasks, like sorting the post, scheduling appointments, keeping records up to date, and making sure everything in the office runs smoothly.
As our Romford office is a secure site, you’ll also be the go-to person for checking IDs, issuing visitor passes, and making sure everyone who comes in is properly authorised. Your keen eye for detail will help keep everything running safely and securely.
On top of that, you’ll keep our reception area looking tidy and professional, setting the tone for a positive first impression. You’ll play a key part in creating a welcoming vibe and keeping communication flowing smoothly, both inside and outside the office. With your multitasking skills and friendly personality, you’ll be a crucial part of what makes our Romford office a great place to work.
So, what are we looking for?
Back to that ambition of ours. We want to be the UK’s go-to managed service provider. That’s where you come in. Our Romford office is very busy with many visitors and colleagues visiting the site. Ideally, you will be a Customer Service Superstar with outstanding communication and administrative skills.
You should also have:
5. Experience with MS Office (Outlook, Word and Excel).
6. Ability to multi-task.
7. Problem solving skills.
8. Willingness to learn and embrace our mission and values.
Who are we?
We’re a technology business with big ambitions and a friendly northern culture with over 1,000 colleagues. A managed service provider with a passion for delivering business improvements to customers that makes them feel at ease. From cloud-based connectivity to cyber security that creates modern workplaces. We’re trusted by thousands to deliver IT solutions that make life simple and productive.
We don’t just focus on our customers; we also spend time investing in our colleagues and aim to be as people centric as possible. We do this by fostering an inclusive and supportive culture where our colleagues feel valued and appreciated. In fact, in our most recent Colleague Engagement Survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication.
Did we mention the perks?
Daisy isn’t just a great place to work, from day one, you will have access to a wide range of excellent benefits. You’ll receive a generous annual leave allowance, access to our Daisy Grow training platform, discounted health plans with eye care schemes, robust health & wellbeing programmes, in-house Wellbeing Team, extensive discounts system and enhanced family friendly policies.
We want you to have the best work-life balance possible which is why you will also receive 1 additional day of annual leave for each year you are with Daisy with a balance of up to 30 days. Birthday? Wedding? No problem, you get one free day of leave to enjoy these special events, on us!
Your benefits will include:
9. Annual Leave : Kick off your Daisy journey with a generous annual leave allowance starting at 25 days. You’ll watch it increase 1 day per year up to 30 days, as a thank-you for dedication to us.
10. Birthdays & Weddings: Celebrate in style! You’ll receive one free day of annual leave for your birthday and wedding so you can really enjoy these special moments.
11. Learning & Development: Want to go further? So do we, that’s why “Develop Our People” is one of our company values. You should have every opportunity to develop your skills and reach your goals. From day one, you will have access to our internal Daisy Grow learning platform and Apprenticeships to customise your development journey and achieve your career aspirations.
12. Health & Wellbeing: We know that good health and wellbeing contributes to an overall better quality of life. That’s why we are giving you instant access to discounted health plans, virtual GP services, eye care scheme, employee assistance programme and an internal Well Being Team.
13. Discount Platform: Who doesn’t love a good deal? You’ll be provided immediate access to our internal discount platform, The Exchange. The Exchange will be your new home for discounts with over 1,200 retailers, benefits and ongoing recognition.