Clinical Coordinator – Apprentice Administrator
Apply From: 03/02/2025
Learning Provider
Delivered by NEWHAM COLLEGE OF FURTHER EDUCATION
Employer
KING'S COLLEGE LONDON
Vacancy Description
The main purpose of the post is to meet and greet patients at reception and provide support to the clinical and research MRI admin teams. This will include data entry and contacting patients regarding their MRI appointments using NHS computer systems and Microsoft Office.
You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact. The successful candidate should be able to work well with a wide variety of people as the department is made up of a multi-disciplinary team, as well as being a good team player.
Responsibilities
* To meet and greet patients and research participants at reception
* Answer basic telephone queries including from patients and referring hospitals
* Book routine MRI appointments using the clinical system, EPIC, and the KCL system CRF Manager
* Send appointment letters
* Update the patient waiting list on EPIC
* Confirm patient details and appointments by telephone (details may be of a sensitive nature)
* Research data input onto the relevant systems including Microsoft Excel
* To understand and operate within the scope of departmental administrative standard operating procedures (SOPs)
* To communicate effectively with members of the multi-disciplinary team working within the facility
* Will liaise with a variety of professional figures within the NHS - this includes consultants, fellows, radiographers, managers, administration staff and patients
* To establish and maintain excellent working relationships
* Facilitate and foster good working relationships with personnel in the School of Biomedical Engineering & Imaging Sciences and Clinical Directorates. Contribute to collaborative decision making with colleagues from the clinical lists
* To assist in maintaining a safe working environment for the team involved in all aspects of clinical work. To support and be considerate of, other members of the team
* Be aware of and have a good up to date working knowledge of Data Protection, Information Governance. To work in accordance with Good Clinical Practice
* The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post
Key Details
Vacancy Title
Clinical Coordinator – Apprentice Administrator
Employer Description
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. We are dedicated to driving positive and sustainable change in society and realizing our vision of making the world a better place.
Vacancy Location
249 Westminster Bridge Road London SE1 7EH
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000299857
Key Dates
Apply From
03/02/2025
Closing Date For Applications
2025-02-20 23:59:59
Interview Begin From
Possible Start Date
2025-04-01 00:00:00
Training
Training to be Provided
This apprenticeship is delivered as a day release. You will be required to attend college in Stratford, E15 once a week.
* Level 3 Business Administrator
* Behaviour, Skills and Knowledge
Skills Required
Communication skills, Attention to detail, IT skills, Administrative skills, Customer care skills, Team working, Non-judgemental
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