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Employer: Ingeus
Location: West Midlands, Birmingham / West Midlands, Wolverhampton
Salary: Up to £26,460 per annum + Benefits
Closing date: 14 Jan 2025
Sector: Customer Services
Role: Entry Level
Contract Type: Permanent
Hours: Full Time
Caseworker
Salary: £26,460 per annum + Benefits - Successful candidates are subject to our Development Progression Scale, as well as annual salary reviews.
Covering sites across Wolverhampton & Birmingham: Due to regular travel, the role does require access to transport (i.e. daily commutes, multi-site travel on occasion).
If successful, you will be working on a dedicated CFO-Evolution Wing, enrolling suitable participants via means of liaison with prison OMU and other key stakeholders. This will include developing & improving their 'job readiness' and ability to apply for work on release.
What you will be doing:
* Engaging with participants & developing trust-based, positive relationships to provide an appropriate level of ongoing support for an active caseload.
* Signposting individuals to relevant activities, partner agencies & Peer Mentors.
* Supporting individuals with accessing activities and opportunities through effective coaching & mentoring.
To be successful you will require:
* Experience of working with vulnerable/challenging people; utilizing strong interpersonal skills supporting individuals with ever-changing complex needs.
* Evidence of Case Management (i.e. dealing with multiple people, having difficult conversations, providing tailored solutions relating to people with 'lived experience'). Successful candidates must be non-judgmental, open-minded, and honest when dealing with service-users.
* The ability to deliver short and tailored interventions to address barriers within a given timeframe (achieving deadlines and diary & time management experience is highly preferred).
**We are encouraging recent graduates to apply, ideally with knowledge of the Justice System or Criminal Psychology.**
At Ingeus, we’ve spent time listening to our employees to build our benefits package:
* 25 days annual leave plus bank holidays with the opportunity to salary trade extra.
* EAP Support programme available 24/7 with access to 6 x counselling sessions.
* Private Medical Insurance / Life assurance.
* Up to two days each year dedicated to Community Giving (Volunteering).
* Eyecare vouchers with help to purchase new glasses.
* Online discount shopping via Perks at Work.
* Cycle to Work scheme.
* Travel Season ticket loan.
* Long Service Awards.
* Access to Salary Finance; financial education and advice.
* The opportunity to buy extra perks such as critical Illness Cover, dental insurance.
About Ingeus:
Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. We improve opportunities and help create strong societies where people have the independence, knowledge, and know-how to thrive. We’re purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident, and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts; to assist with this we offer a full breakdown of our application, screening, and interview process. Please get in touch via email at.
Please note, if we receive a high volume of applications, the role may be closed early.
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