Your new company Is a leading local employer who has over 90 years experience within their industry. Their staff work closely with individual customers and businesses across the UK and Ireland, providing the highest level of customer service and support. This company has appointed Hays exclusively to recruit a Compliance Officer to join their team. Your new role As compliance Officer, you will be responsible for ensuring all consumer protection and regulatory compliance requirements are met within the company. Your main duties will include: assisting the team with the gathering of documentation for the filing of regulatory compliance returns. Assist the team with the completion of internal audits and spot checks on various organisational functions. Complete review checks on emails, telephone calls for quality assurance on regulatory compliance matters. Review and assist in the preparation of customer-facing documents/contracts and policies. You will assist in the review and completion of complex complaints and correspondence and perform general administration duties as required. What you'll need to succeed As Compliance Officer, ideally you will have a 3rd level qualification and will have direct experience working in a regulations or compliance role. You will be able to demonstrate excellent communication skills and be confident liaising with people at all levels via verbal and written forms. You will have excellent attention to detail and be capable of analysing legislation and highlighting relevant trends. You will be proficient in MS Office, work well as part of a wider team and on your own initiative as required. What you'll get in return A full-time permanent position with an attractive salary and benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Attention to detail IT Communication Benefits: Competitive