Employer: University Hospitals of Derby and Burton NHS Foundation Trust
Employer type: NHS
Site: Derby
Drivability Town: Derby
Salary: £46,148 - £52,809 pro rata pa
Salary period: Yearly
Closing: 18/02/2025 23:59
Interview date: 04/03/2025
Drivability Centre Manager
Band 7
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
Join us and help make a real difference to our Trust.
Job Overview
We have an exciting opportunity for an experienced Operational Manager to lead our expert and friendly team of Occupational Therapists, Driving Instructors and Administration staff on a permanent, part time basis at Derby and the outreach services at Stoke and Newark. You will be responsible for the operational management of the service on a day-to-day basis, including all aspects of the business, staff and service provision. This will also include practical resources, specifically the vehicle fleet and specialist adaptations.
Derby Drivability is primarily a medical driving assessment centre and the majority of patients who are referred to the centre have some form of cognitive impairment. Other users of the centre have significant physical disabilities, who are assisted, supported and advised how to drive safely. Referrals to the centre come directly from the DVLA medical advisory team; Motability; the police force and courts following incidents; and NHS health care professionals with concerns.
Main Duties of the Job
1. Responsible for the effective management of the budget for DrivAbility.
2. Ensure that working practices are aligned with the biannual accreditation process.
3. Manage, coordinate and plan department activity levels.
4. Understand and manage the flow of assessment activity.
5. Support local police forces with their safe driving campaigns.
6. Provide day to day line management of the staff within Derby DrivAbility including recruitment and selection, and induction of staff. Conduct appraisals, developing individuals, managing performance, absence, and mandatory training, and specific training required for the specialty.
7. Monitor and manage staff resource and skill mix to meet the demands of the service.
8. Take responsibility for dealing with informal complaint resolution and liaison with PALS.
9. Meditate in staff disputes and negotiate solutions as appropriate.
10. Motivate, engage and develop the team and act as a good role model for the team, leading by example.
11. Lead and coordinate team communication, including holding regular team meetings.
Working for Our Organisation
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Detailed Job Description and Main Responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
* Educated to Degree level or equivalent experience in a leadership/business discipline.
* Demonstrates an excellent standard of English and Maths (minimum O'Level/GCSE grade C/4 or above).
* Demonstrates experience of operational management, business management, coordinating staff resources and prioritising.
* Demonstrates an understanding of the importance of personal mobility and the impact this has on a person's lifestyle.
Knowledge and Experience
* Experience in a management and leadership role in NHS/Health Care/Driving Mobility environment to include experience with supervision, appraisal, and sickness management.
* Experience of budgetary management and accountability.
* Demonstrates experience managing staffing levels, balancing budgets to meet service needs and cost improvements.
* Experience of contract management, working to service legislation (including H&S), policies, procedures and guidelines.
* Experience of working with people who require driving assessment or have physical disability/impairment.
* Knowledge of DVLA and Motability processes around driving assessments.
Communication and Relationships
* Demonstrates experience producing written reports, specifically relating to operational and financial performance to senior management and external agents.
* Experience managing and supporting resolution of team conflict, using de-escalation and negotiation skills.
* Demonstrates experience building and maintaining working relationships with colleagues and other professionals.
* Demonstrates understanding and experience of motivating others with empathy and reassurance.
Analytical and Planning
* Experience of working with KPIs and meeting targets, including those relating to demand and capacity and waiting lists.
* Experience assessing, interpreting and analysing a range of complex information.
* Experience planning and reorganising a service/service improvement to facilitate change.
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
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