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Client:
Amazon UK Services Ltd.
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Job Category:
Other
EU work permit required:
Yes
Job Reference:
cfd522bd3e05
Job Views:
4
Posted:
14.03.2025
Expiry Date:
28.04.2025
Job Description:
At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.
As a part of the Network Defense team, you will work on improving the process and solutions we use to create truck schedules delivering for our customers every day. The team operates to ensure correct configurations and post schedule changes until the truck is secured in a specific place and time. In this framework, you will identify opportunities to improve the way we schedule as well as work on initiatives to improve our planning accuracy, automation in execution, and simplification of the overall process in Europe and the UK geographies.
You will work with a variety of internal stakeholders, including Program Teams, Operations, Scheduling, Supply Chain and Forecasting, Tech and Science, partnering to improve our planning solutions.
Successful candidates will have analytical skills, work extensively with data and KPIs, conduct analytical research, communicate clearly while partnering with a wide range of stakeholders, and be able to navigate ambiguous and complex problems to arrive at cost-efficient and simplified solutions. This role will provide you an opportunity to demonstrate your creativity and rely on your expertise in making decisions that will significantly impact Amazon Transportation Service, shaping the future of Amazon.
Key job responsibilities
1. Analyse complex data to explain KPIs performance and identify opportunities to achieve higher targets. Build analytics needed using Excel, Dashboards, SQL, etc.
2. Create processes to evaluate the cost of scheduling decisions based on scheduling strategy, working in partnership with Finance, Programs, and Operations teams.
3. Identify opportunities and challenge the status quo in how scheduling, planning, and execution processes work end-to-end using data and research to address wider challenges in your organisation.
4. Drive needed changes alongside stakeholders, influencing their roadmaps and making strategic decisions.
5. Work closely with Tech teams, Scheduling, and downstream teams to support them in the development of tools and tech solutions required to drive change, ensuring they meet business requirements and support their launch.
6. Act as a Subject Matter Expert, supporting teams and contributing to reliable and trustful partnerships with internal stakeholders.
7. Communicate findings and proposals clearly and compellingly, both verbally and in writing.
A day in the life
As an Operations Manager, you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and initiatives. You’ll use strategic thinking to define and implement an efficient project plan.
Senior Operations Managers have significant responsibilities, and you will deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
BASIC QUALIFICATIONS
* A Degree
* Experience using data and metrics to determine and drive improvements
* Experience communicating with and influencing a range of different stakeholders including senior management
* Experience in complex problem solving, and working in a tight schedule environment
* Experience in defining and implementing process improvement initiatives using data and metrics
* Experience working cross-functionally with tech and non-tech teams
* Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
* Advanced proficiency in verbal and written English
PREFERRED QUALIFICATIONS
* Master's degree
* Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
* Experience of Six Sigma/ Lean analytical techniques
* Experience building processes, project management, and schedules
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