Job Description
The Opportunity: Workshop Manager
Contract: Permanent
Location: Maidenhead
The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying.
The Impact you will have:
* Forecast, on a weekly basis, the capacity of the team and ensure correct resources are in place in line with customer demand patterns.
* Ensure equipment is prepared to industry standards (including quality, timings, and guarantee requirements).
* Effectively communicate with all team members, including one-to-one meetings and toolbox talks, where training needs can be identified and performance standards can be set and achieved, including apprentices.
* Delegate jobs to engineers depending on skills and experience.
* Provide basic technical advice and support when required.
* Ensure good adherence and compliance to working processes and ensure these are always followed.
* Work with workshop Admin to manage WIP to an agreed level.
* Support the principle of continuous improvements using customer needs as a basis for process improvements.
* Comply with company SHEQ policies.
* Ensure all possible warranty claims are identified and processed in line with company and manufacturer procedures.
* Be responsible for and control overtime and labour requirements, all to be authorised by the Group Workshop & Logistics Manager.
* Conduct and support initial team employee relation matters, such as performance reviews, investigations, and team meetings.
* Support all on-site service contracts such as cleaning, building work, ground maintenance, fire protection, waste, and security.
* Supervise all 3rd party contractors and ensure compliance at all times.
* Maintain site records for the facility such as fire, services, and contractor records including statutory reports.
What will help you to excel in this role:
* Demonstrable ability to effectively lead a team in a safe and compliant manner.
* A proven track record of driving performance against KPIs.
* A good standard of communication skills.
* Exceptional levels of organisation, numeracy, and literacy, and the ability to effectively coordinate workshop resources to exceed customer requirements.
* Good levels of computer literacy with knowledge of Word, Excel, and PowerPoint.
What you can expect from us:
* Future development and career opportunities.
* Contributory pension scheme with employer contributions up to 6%.
* Profit share bonus based on business performance.
* Paycare and eyecare health scheme.
* High street discounts.
What's next
* If you are interested in joining the Briggs Group, please click on the apply now button and a member of the team will be in touch.
* Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review.
* If you require any reasonable adjustments to assist you in the interview process, please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
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