Great opportunity to work as a Customer Service Executive for our client, a UK-leading Safety and Workplace supplier, part of Bunzl plc, a global FTSE 100 company.
Staffline is recruiting a Customer Service Executive in Tottenham for a 6-month fixed-term contract.
The rate of pay is £28,357 per annum + bonus!
This is a full-time role working fixed shifts and the hours of work are:
- 8:30am to 5pm
Your Time at Work
As a Customer Service Executive you will assist in the achievement of branch sales, profit and customer service targets.
Sales:
- Make daily calls in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand, etc.
- Grow and develop new and lapsed accounts within the defined portfolio against targets working with other sales staff to achieve maximum potential
- Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin such as product switches to own brand, special offers etc.
Customer Service:
- Accurately set up customers and the orders on the system, completing call logs and reports
- Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required
- Manage out-of-stock i...