Role: Senior Learning Design and Editorial Manager
Location: London (hybrid)
QA has an exciting opportunity for a Senior Learning Design Manager to join the business at a key stage of its growth. In this role you will collaborate with team members and subject matter experts to understand the source content. Leading a fast-paced Learning Design team in the creation of our digital and blended learning content activities.
Playing a key role in implementation of novel or transformation projects, leading on improvement, and liaising with internal and external stakeholders, including adjacent content functions. Maintaining a quality oversight for content and being the point of escalation in the case of queries or issues in need of higher-level intervention.
You will work closely with production teams who will design and create the assets for courses, support the Head of Content and design with the day-to-day activities of the Learning Design Team, and coach and mentor.
Responsibilities:
1. Developing and refining methods of designing content and providing final quality sign-off where required
2. Working with the Head of Content Design and Development to maintain operational oversight of an agile team and managing resourcing for the team
3. Leading the learning design function to engage with clients, learning architects & learning technologists
4. Acting as an escalation point for the team on content and service issues across multiple projects, and handling wider-impact issues
5. Championing high quality in UX and accessibility principles for content on-platform, with due regard to diversity and inclusion
6. Working with other senior content and learning Design team members across Bespoke, Apprenticeships and Digital/Blended, to ensure consistency and quality across our product portfolios
About you:
7. Ability to design engaging and impactful learning solutions, based on sound and evidence-based principles
8. Excellent people management and stakeholder management skills
9. Broad understanding of learning methodologies, and familiarity with cognitive psychology theories of learning
10. Experience producing digital content preferably in an eLearning supplier role
11. Experience delivering and incorporating learning design into products
12. Experienced people manager with track record in quality and sound operational management practice
A little more about QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of Circus Street, Cloud Academy and QA.
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