We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in one of the UK’s most loved stores in the heart of Colchester. This stunning luxury French skincare brand is world renowned and respected for its high quality products. As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets. The role As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele. An overview of your responsibilities: General Lead and manage the team, build spirit and excellence. Set goals, schedules and ensure high-quality service. Welcome and maintain confidentiality, manage customer files. Oversee counter operations and opportunities Build relationship with store management Manage budgets and orders, follow company policies. Develop clientele, plan events, network in community. Sales Lead team to achieve/exceed sales targets. Proactively sell, link-sell and provide luxury service. Increase average transaction value and items per transaction. Organise counter activities and manage appointments. Management Coach and develop team members, manage stock levels. Grow business through events and appointments. Ensure all tasks are completed to a high standard. Proactively manage beauty therapists’ performance. Service Be knowledgeable on all the brand’s products. Demonstrate products through consultations and makeovers. Recruit new clients, build relationships and gain loyalty. Educate clients on products and brands. Achieve CRM and service targets. Essentials Our ideal candidate has high end Beauty Counter manager experience, ideally with Beauty Level 2/3. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team